SUPERVISOR - Housekeeping - Seasonal

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Fisher Island, FL, US

4 days ago Requisition

Are you a hospitality professional with experience in housekeeping and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in an upscale resort environment with breathtaking views?

Accessible only by ferryboat or private yacht, our boutique property is comprised of a collection of just 15 graciously appointed historic and reimagined cottages, villas, and guesthouse suites that surround the now-iconic limestone and marble Vanderbilt Mansion mere steps from the beach, pool, spa, restaurants, and marina. Our private membership-only club boasts a beach club with one of the country's only genuinely secluded beaches, a 15-room all-suite luxury hotel, an award-winning championship golf course, 17 tennis courts, 4 pickleball courts, two deep-water marinas, a variety of casual and formal dining venues, a spa, a salon, a fitness center, the Vanderbilt Theater, an aviary with over a dozen exotic birds, and an observatory for stargazing.

No other Miami resort or hotel offers the type of world-class luxury and 5‑star level of service that we do.

It is the superior service and ... I

This includes all practices, procedures, training, and guest satisfaction levels. A procedural approach to managing the entire beach club must be employed, utilizing modern supervision principles as well as incorporating technological innovations where practical in order to deliver top quality guest service.

In accordance with Fisher Island Club’s philosophy, all team members work together, sharing in a common goal of a successful and innovative club. Team members are to demonstrate integrity, fairness and honesty. These are the core values that we will live by in our daily interaction with all our external and internal members, guests, and customers.

• The incumbent reports directly to the Director of Town Center Operations and Senior Food & Beverage Manager for Town Center . The major trust of the position is to create and maintain a professional restaurant operation and control expenses relative to the operation.

• Lead by example utilizing a “hands‑on” approach to management.
• Establish and develop a highly motivated, front‑of‑house team with the highest ethical standards that delivers a memorable service and product.
• Facilitate an environment in which team members are comfortable utilizing the open‑door policy
• Hosts Daily Stand‑Up meetings and attends Housekeeping staff meetings
• Consults with the Housekeeping Manager about all aspects of the club operation
• Directly supervises employees serving members and guests to the Forbes standards
• Evaluates service to ensure that quality provided meets the Forbes standards are consistently attained
• Interacts with applicable staff members to assure that service consistently exceeds the expectations of members and guests
• Develop and maintain good communication and work relationships in all areas of the club
• Establishes and maintains a regular cleaning and maintenance schedule for all front‑of‑house areas
• Motivates, builds morale, and provides professional development opportunities for all service staff, including cross‑training

• High School Diploma or equivalent and two years luxury service and Supervisor
• Minimum of two to three years’ experience as a Assistant in a medium-sized (250+ rooms)

• Strong interpersonal and leadership skills required
• Strong organizational and time management skills required
• Ability to…