Clientspace Product Consultant - Sarasota, FL - On Site

Job Summary

Prism

HR creates exceptional software and services, empowering human resource outsourcing service providers such as Professional Employer Organizations (PEOs) and Administrative Service Organizations (ASOs) to deliver world‑class HR, benefits and payroll to small and medium‑sized businesses.

This job is based in Sarasota Florida, and is part of the team that builds and integrates technology from Prism

HR’s CRM platform Client Space. Client Space technology extends the Prism

HR Platform so it now helps HROs optimize business processes and increase productivity for overall service efficiency, sales and pricing, implementation, risk management and HR.

You will be responsible for helping clients realize maximum value from their Client Space solution. This position plays a key role in guiding customers through successful implementations by providing industry expertise and product best‑practice guidance. Knowledge of PEO/ASO/Benefits/Payroll background is preferred.

• Assist Senior Product Consultants or Principals in gathering a deep understanding of customer processes in the PEO/ASO fields
• Provide best‑practice guidance to customers as how to best implement Client Space
• Manage customer expectations and internal timelines
• Responsible for maintaining all documentation and detailed notes related to the client project
• Communicating proactively and regularly with management regarding project status
• Provide escalated support for Staff Consultants

• Bachelor’s Degree in business, computer science, or an equivalent combination of education and experience is preferred
• Exceptional client engagement skills are essential
• Experience working in SaaS software within the HR Service Provider Market is preferred
• Ability to understand and solve complex problems
• Excellent verbal/written communication skills
• Ability to prioritize and handle multiple tasks and projects concurrently
• Strong presentation skills
• Experience defining and documenting workflows and processes

Prism

HR is a fast‑paced SaaS company which provides customers with a cloud‑based payroll process software application. Prism

HR also provides professional services including system implementation consulting, custom configurations, and training. Lastly, via the Company’s Marketplace platform customers and end users access other human resources and employee benefits applications from Prism

HR’s Marketplace Partners.

We have transformed our company into an inclusive environment where individuals are valued for their talents and empowered to reach their fullest potential. At Prism

HR, we strive to continually lead with our values and beliefs that enable our employees to develop their potential, bring their full self to work, and engage in a world of inclusion.

Ensuring an inclusive environment for our employees is an integral part of the Prism

HR culture. We aren't just checking a box, we are truly committed to creating a workplace that celebrates the diversity of our employees and fosters a sense of belonging for everyone. This is essential to our success. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about our roles but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway.

You may be just the right candidate for these open roles or other open roles. We particularly encourage applicants from traditionally under‑represented groups as we seek to increase the diversity of our workforce and provide fair opportunities for all.

As a proud Equal Opportunity and Affi… Employment decisions are based on an individual’s qualifications as they relate to the job under consideration. The Company’s policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital…