Director of Human Resources

Location: Palm Beach

Director of Human Resources

Related Titles: Personnel Manager (Administrator or Director), Human Resource Director
Reports to: General Manager
Supervises: Human Resources Associate (if applicable)
Classification: Exempt

Education and/or Experience

• Bachelor's degree or higher preferred, or equivalent experience in Human Resources, Personnel Management, Psychology, Education, Public Administration, or Organizational Development.
• Proven training in employment law, compensation, organizational planning and development, employee relations, training, and labor relations.
• Five to eight years of progressive and diverse Human Resources experience, preferably within the hospitality or private club industry.
• Professional certification such as PHR or SHRM-CP preferred.

Job Knowledge, Core Competencies and Expectations

Serves as the Club's lead Human Resources professional, responsible for safeguarding the organization's people, culture, compliance, and operational integrity. Provides strategic HR leadership by developing and implementing human resources strategies aligned with the Club's business objectives and long-term growth.

Oversees all aspects of Human Resources, including recruitment (local and international), onboarding, employee relations, performance management, compensation and benefits, training and development, compliance, payroll oversight, budgeting, data reporting, and HR systems management.

This role requires a hands-on, highly accountable, and visible leader who ensures consistent execution, proactive communication, and strong alignment with Club leadership. Demonstrates sound judgment, impeccable ethics, and the highest level of confidentiality while upholding all policies, procedures, and employment standards.

Additional competencies include:

• Broad knowledge of employment law, wage and hour compliance, workers' compensation, and safety regulations.
• Strong written and verbal communication skills with the ability to influence and guide leadership.
• Ability to serve as an Equal Employment Opportunity (EEO) resource.
• Deep understanding of club operations, culture, and service standards.
• Ability to respond effectively during emergency or crisis situations.

Job Summary (Essential Functions)

Provides both strategic direction and hands-on execution of all Human Resources functions. Partners with the General Manager and department heads to recruit, develop, and retain a high-performing workforce. Ensures compliance with all applicable federal, state, and local employment laws while maintaining accurate payroll, benefits, and personnel systems.

Leads workforce planning, budgeting support, and HR analytics, including reporting from systems such as ADP or payroll platforms to support financial and operational decision-making.

Coordinates risk management, safety programs, and employee benefits administration while fostering a positive, compliant, and performance-driven workplace culture.

Job Tasks / Duties

Strategic Leadership & Administration

• Provides strategic HR leadership, aligning human resources initiatives with organizational goals and long-term planning.
• Manages the Club's personnel program; develops, implements, and updates HR policies, procedures, and systems.
• Maintains compliance with all federal, state, and local employment laws, including EEO and wage regulations.
• Maintains ongoing communication with the General Manager regarding HR strategy, risks, and workforce trends.

Talent Acquisition & Workforce Planning

• Develops and executes recruitment strategies for all positions, including full-cycle management of H-2B and J-1 visa programs.
• Screens applicants, conducts interviews, checks references, and coordinates hiring processes.
• Ensures completion of all employment documentation and work authorization requirements.
• Conducts workforce planning, labor analysis, and staffing forecasts.

Employee Relations & Culture

• Leads employee relations, including investigations, conflict resolution, disciplinary actions, and performance coaching.
• Advises managers on employee issues, terminations, and policy interpretation.
• Establishes employee engagement, recognition, and retention programs.
• Maintains a visible presence throughout the…