Human Resources​/Business Office Manager

Human Resources/Business Office Manager

THE SPRINGS OF LADY LAKE ASSISTED LIVING is looking for a Full-Time Human Resources/Business Office Manager to join their Team!

ABOUT THE SPRINGS OF LADY LAKE ASSISTED LIVING FACILITY - Located in Lady Lake, FL, we are an assisted living facility that is dedicated to helping our residents maximize their potential and live their lives to the fullest. We offer a modern, comfortable, and secure facility staffed by caring professionals where individuals receive quality care. We are committed to maintaining a facility where compassionate care is provided in an environment of respect and dignity.

It is also a great working environment for our staff as we truly value and appreciate each member of our team!

Position Summary

The Human Resources/Business Office Manager is responsible for overseeing all human resources functions and business office operations for the Assisted Living Facility. This position ensures compliance with Florida regulations, manages employee relations, recruitment, payroll coordination, benefits administration, accounts payable and receivable functions, resident billing, and administrative support services. The HR/Business Office Manager promotes a positive workplace culture while maintaining efficient business operations that support quality resident care.

While working here, you will enjoy:

• Competitive Wages
• Paid Time Off
• Holiday Pay
• Medical Dental Vision Life STD Insurances
• 401K retirement plan

Essential Duties and Responsibilities

• Coordinate recruitment, interviewing, hiring, onboarding, and orientation of new employees.
• Maintain employee personnel files and ensure compliance with federal, state, and local employment laws.
• Verify employee credentials, certifications, licenses, and background screenings.
• Monitor employee training requirements and continuing education compliance.
• Assist department managers with performance evaluations and disciplinary actions.
• Administer employee benefits, leave programs, workers' compensation claims, and unemployment claims.
• Maintain confidentiality of employee information in accordance with HIPAA and employment regulations.
• Track employee attendance, PTO, FMLA, and other leave requests.
• Coordinate employee engagement, recognition programs, and retention initiatives.
• Serve as a resource for employee relations issues and conflict resolution.

• Manage resident billing, collections, and accounts receivable.
• Process accounts payable invoices and maintain vendor relationships.
• Assist with payroll preparation, verification, and reporting.
• Maintain resident trust accounts and financial records as applicable.
• Prepare monthly financial reports and support budget monitoring.
• Ensure accurate recordkeeping and filing systems.
• Coordinate admissions paperwork and financial agreements with residents and families.
• Support audits and inspections by maintaining organized documentation.
• Monitor office supplies, equipment, and administrative expenses.
• Assist the Executive Director with operational and administrative projects.

• Ensure compliance with Florida Agency for Health Care Administration (AHCA) regulations.
• Maintain required employment and resident records according to state and federal guidelines.
• Support facility readiness for surveys, inspections, and audits.
• Stay current on labor laws, healthcare regulations, and HR best practices.
• Assist with policy development and implementation.

• Associate's or Bachelor's degree in Human Resources, Business Administration, Healthcare Administration, Accounting, or related field preferred.

• Minimum of 3 years of Human Resources, Business Office, or Administrative Management experience.
• Experience in assisted living, healthcare, long-term care, or senior living preferred.
• Knowledge of Florida employment regulations and assisted living requirements preferred.

• Strong knowledge of HR practices and employment law.
• Understanding of payroll, billing, and basic accounting principles.
• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Proficiency in Microsoft Office Suite and HR/payroll software.
• Ability to maintain confidentiality and exercise sound judgment.
• Strong problem-solving and customer service skills.
• Ability to work independently and manage multiple priorities.