Technology Assistant

Job Title: Technology Assistant

Reports To: Head of School

Job Type: Full-time (Monday - Friday, 8:00 am - 4:00 pm)

Salary: From $18.00 per hour

Benefits:

• Medical and dental insurance
• 401K retirement package
• Paid Time-Off, Flex Time

Work Location: In person at 5852 Ehren Cut-Off, Land O  Lakes, FL 34639

The Technology Assistant is responsible for maintaining, supporting, and troubleshooting all school technology systems, including computers, iPads, technology platforms, printers, network connectivity, and related peripherals. This position ensures that instructional and assessment technology functions reliably and efficiently to support teaching, learning, and school operations.

The Technology Assistant works closely with administrators and instructional staff to manage technology platforms, maintain accurate student and staff technology rosters, monitor school-wide network functionality, coordinate repairs and services with vendors and insurance providers, and support digital communication efforts. The role also includes supporting technology setup, monitoring, and breakdown during school-wide and state assessments. Limited coverage support in classrooms, lunch, or car line may be required as assigned.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Qualified candidates must pass a Level 2 background screening. More information regarding the Level 2 background screening can be found at Clearinghouse Education and Awareness ().

• Technology & Systems Support:
  Maintain, manage, and inventory all school technology assets, including computers, iPads, carts, peripherals, and accessories
• Technology & Systems Support:
  Conduct regular checks of the school's Wi-Fi and network systems and report or escalate connectivity issues as needed
• Technology & Systems Support:
  Troubleshoot hardware, software, printer, and connectivity issues for students, teachers, and administrators
• Technology & Systems Support:
  Assist with device setup, configuration, updates, and basic repairs
• Technology & Systems Support:
  Support classroom technology, including displays, printers, and instructional software
• Technology & Systems Support:
  Maintain school-wide printers and ensure toner and supply orders are placed in a timely manner
• Technology & Systems Support:
  Maintain the school's lamination machine and ensure laminating supplies are ordered and stocked as needed
• Technology & Systems Support:
  Maintain accurate technology inventory records, including device assignments and condition tracking

• Technology Platforms, Vendors & Access Management:
  Maintain school technology platforms and digital systems used by students and staff
• Technology Platforms, Vendors & Access Management:
  Create, update, and manage student and staff rosters for technology platforms and logins
• Technology Platforms, Vendors & Access Management:
  Ensure timely onboarding and offboarding of students and staff in technology systems
• Technology Platforms, Vendors & Access Management:
  Support password resets, access issues, and basic account troubleshooting
• Technology Platforms, Vendors & Access Management:
  Coordinate with technology vendors and service providers for maintenance, repairs, and support
• Technology Platforms, Vendors & Access Management:
  Coordinate device repairs and replacements using the school's technology insurance program
• Technology Platforms, Vendors & Access Management:
  Track repair requests, insurance claims, and returned devices to completion

• Assessment & Operations Support:
  Set up, support, monitor, and break down technology for state and school-wide assessments
• Assessment & Operations Support:
  Ensure devices and platforms are updated, charged, and testing-ready prior to assessment windows
• Assessment & Operations Support:
  Troubleshoot real-time technology issues during testing windows
• Assessment & Operations Support:
  Assist with maintaining documentation related to testing technology requirements

• Website & Social Media Support:
  Make updates to the school's website as directed by the Leadership Team
• Website & Social Media Support:
  Post approved content to the school's social media platforms upon direction
• Website & Social Media Support:
  Monitor and engage with social media comments and messages in a professional and timely manner
• Website & Social Media Support:
  Flag inquiries, concerns, or issues on social media for Leadership review as appropriate

• School-wide Support:
  Provide coverage in classrooms, lunch, or car line when assigned
• School-wide Support:
  Communicate effectively with students, staff, and administrators while maintaining confidentiality
• School-wide Support:
  Follow school, district, and state policies related to technology use, data privacy, and security
• School-wide Support:
  Perform all other duties as assigned

• High school diploma or equivalent
• Working…