Database Administrator

Overview

Job Title: Database Administrator (Multiple Hires)

Location: Remote

Regular/Temporary: Regular

Full/Part Time: Full-Time

Job : 61237

Department:
This position is within FSU’s Department of Northwest Regional Data Center (NWRDC)

The Oracle Database team installs, designs and supports almost 300 Oracle database instances located in 3 different datacenters and the Oracle Cloud. We provide physical database support and via ticket escalation processes SQL, upgrade, security, disaster, backup/recovery and other logical support services.

This position s focus is as a physical Oracle DBA responsible for supporting the Oracle Database service offering ponsibilities include supporting all aspects of the Oracle Database environment(s)—both on-premises and in OCI—such as Oracle software installation, database configuration, administration, monitoring, maintenance, support, application deployment, SQL tuning, and customer service.

Database Service Delivery

• Demonstrates, models and reinforces the agency s fundamental values of fairness, cooperation, respect, commitment, excellence, honesty and teamwork
• Provides professional and high-quality customer service
• Coordinates with vendors and service providers to resolve database technical support issues
• Administers Oracle databases, ASM instances, RMAN backups
• Manages and supports Oracle environment providing 24x7 support, including NWRDC’s multiple data centers, Oracle OCI cloud services and Oracle service components at other clouds
• Manages and maintains Oracle database systems, including DB troubleshooting and patch management
• Monitors Services Desk incident, requests and tasks and responds appropriately based on published time expectations
• Must be available for on-call, overtime and emergency duties as required
• Ability to support customer applications, debug and optimize SQL code
• Ability to advise customers regarding application design and development issues

Internal Processes and Support

• Follows all established NWRDC database processes, procedures and good practices
• Develops documentation for Oracle database support processes, systems, and procedures
• Participates in and complies with NWRDC change management procedures; tracks time for Professional Services billing purposes
• Provides second level technical support assistance to internal and external customers

Research and Planning

• Researches, analyzes, recommends, designs, tests, and implements new database technologies and services to deliver cost effective and technically efficient solutions to internal and external customers
• Maintains required continual training to add and update skills
• Evaluates product enhancements to ensure continuous product improvement
• Perform other related work as assigned
• Participates in approved professional development opportunities per NWRDC s policy. Professional development and training are defined as learning undertaken by the employee to maintain and advance their skills, knowledge and competencies, specifically as they relate and add value to the job and workplace.

Additional

• NWRDC provides support for a wide range of state and local government, as well as K-20 organizations across the State of Florida. These organizations depend on NWRDC to accomplish their missions. NWRDC staff are considered essential staff for operations and must maintain services 24x7, even during times of crisis or emergency.

Required
:
Bachelor s degree in Computer Science, MIS, or other appropriate degree and two years experience OR a high school diploma or equivalent and six years; or a combination of appropriate post high school education and experience equal to six years.

• Experience with Oracle Enterprise Management tools, RAC, Data Guard, performance tuning, migrations, upgrades and patching.
• Oracle Database, OEM and Cloud certifications.

A strong self starter that wants to expand their knowledge of Oracle database services, work with customers to resolve issues, improve the performance of customer applications. The role offers a fully remote online position with on-call availability every few weeks and restoration level services.

A typical…