AMI Analyst III

General Purpose of Job

The AMI Analyst III serves as the senior operational and technical expert responsible for the reliability, performance, and continuous improvement of SECO Energy’s Advanced Metering Infrastructure (AMI) and Meter Data Management Systems (MDMS). This role ensures the accuracy, integrity, and availability of meter data through advanced monitoring, troubleshooting, and operational analytics.

The AMI Analyst III provides day-to-day technical leadership and direction to the AMI Analyst team, coordinating workload priorities, promoting best practices, and supporting consistent operational performance. Acting as the primary escalation point for complex AMI issues, this role partners closely with the AMI Services Manager, IT, Billing, Engineering, and Member Services to ensure seamless system operations and exceptional service delivery.

While this is not a supervisory role, the AMI Analyst III is expected to guide, mentor, and support team members and lead operational initiatives that enhance the overall effectiveness, reliability, and transparency of AMI systems.

• Minimum:
  Four (4) years of progressively responsible experience supporting AMI systems, Meter Data Management Systems (MDMS), or related utility technologies.
• Preferred:
  Experience in electric utility operations, AMI system optimization, or operational data analysis.
• Preferred:
  Demonstrated experience providing technical leadership or mentoring within a collaborative team environment.

• Minimum:
  Two (2) year associate degree from an accredited institution in a field that supports analytical, technical, or systems-based work relevant to AMI, utility operations, or information systems.
• Preferred:
  Four (4) year bachelor’s degree from an accredited institution in a field that supports analytical, technical, or systems-based work relevant to AMI, utility operations, or information systems.
• Preferred:
  Coursework, certifications, or formal training related to information systems, data analysis, utility systems, networking, or project coordination.
• Job-related experience may be substituted for the required education on a year-for-year basis.

• Ability to operate a variety of office equipment, including a personal computer, printers, copy machines and telephone.
• Ability to work irregular hours for assignment completion and flexibility to change scheduling and report to work on short notice during emergency situations.
• A valid Florida driver’s license for occasional driving privileges of a company vehicle; must have and maintain an acceptable driving record as determined by SECO Energy.