PC Support Specialist

Gray Robinson, a full-service law and government‑consulting firm with 16 offices in Florida and Washington, D.C., has an immediate opening for a PC Support Specialist in our Tallahassee office. This position is non‑remote, with some travel required. Primary duties include providing end‑user support for computer hardware and peripherals, as well as supporting standard firm productivity software.

Tallahassee
301 S. Bronough St.
St. 600
Tallahassee, FL 32302, USA

• Providing end‑user support for computer hardware and peripherals.
• Supporting standard firm productivity software.

• At least 3 years of hands‑on experience in a PC Support (or similar) role within a professional office environment.
• Extensive experience diagnosing and resolving problems with desktop and laptop hardware, mobile devices, applications, network connectivity, printers, video conference equipment, and other technical equipment.
• Expert‑level knowledge of the Windows operating system and a solid working knowledge of networking, hardware, and printer support.
• Excellent troubleshooting and problem‑solving skills.
• Strong sense of professionalism and initiative.
• Customer service‑oriented and able to multitask and prioritize requests.
• Experience with law firm applications such as iManage Work
  10 and Aderant Expert is a plus but not required.

We offer a professional work environment and a competitive employment package, which includes comprehensive benefits.

Gray Robinson is an Equal Opportunity Employer.
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.