Network Administrator

The Network Administrator is responsible for designing, implementing, maintaining, and optimizing the organization''s network infrastructure, including voice, video, and data communication systems, as well as all low-voltage infrastructure throughout city facilities and public spaces. This role ensures secure, reliable, connectivity and supports business operations through proactive monitoring, troubleshooting, and strategic planning.

Essential Functions

• Install, configure, and maintain network hardware, software, and Cisco networking equipment (routers, switches, firewalls) to ensure optimal performance and availability.

• Assists in budgeting for network infrastructure and low-voltage systems; contribute to long-term planning and technology roadmaps.

• Perform network design and capacity planning to meet current and future organizational needs, including hybrid cloud and edge computing environments.

• Review and evaluate requests for network and telecommunications changes; recommend solutions that maintain service quality and scalability.

• Leverage cloud-managed and AI-driven networking; develop Python scripts for automation; integrate APIs and RESTful services; utilize Cisco Catalyst Center and Thousand Eyes for assurance and visibility.

• Evaluate emerging technologies, products, and standards to support network development and procurement decisions.

• Oversee maintenance of telecommunications and low-voltage systems; coordinate with vendors and internal teams to minimize downtime and ensure compliance with ANSI/TIA standards.

• Coordinate with the Security Analyst to support CIS Controls implementation and compliance with CJIS, SCADA, and federal/state regulations; review firewall logs and security alerts; maintain firewall clusters when Security Analyst is unavailable; implement port-level security and zero-trust segmentation; conduct vulnerability scans, risk assessments, and firewall testing.

• Responsible for port level security to ensure only approved devices access the City’s wired networks.

• Serves as technical advisor and subject matter expert for all areas relating to the network and telecommunications infrastructure.

• Plan and organize special projects; serve as technical advisor and subject matter expert; lead network and low-voltage projects from planning to execution.

• Reviews firewall logs and security alerts and updates and maintains the firewall cluster when the Security Analyst is not available.

• Researches and recommends security tools and countermeasures to enhance cyber security.

• Assist in maintaining disaster recovery and continuity of operations plans for critical systems.

• Reviews, recommends, schedules, and performs network improvements, upgrades and repairs.

• Supports critical systems after hours, nights and weekends as needed. Responds to emergencies on a 24/7 basis.

• The intent of this class description is to provide a representative summary of the types of duties and responsibilities that will be required of classifications given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Incumbent may be required to perform job-related tasks other than those specifically presented in this job description.

Minimum Qualifications

• Associate''s Degree from two year college or university with major course work in information management, computer science or related field;

• Five years progressively knowledgeable and responsible experience in network systems administration, to include demonstrated skills in system planning, systems integration, diagnostics and troubleshooting for both local and wide area network environments, or equivalent combination of education and experience.

• Cisco Certified Network Professional (CCNP) preferred or must obtain within one year of employment.

• CJIS certification required due to interagency operations. This is a fingerprinted level II national criminal background check. This must be obtained within the first three months of employment.

Job Based Competencies

• Deep understanding of LAN/WAN architectures, including design, implementation, and optimization.

• Expertise in wireless technologies (Wi-Fi 6/6E and emerging…