ERP Team Member

Cook Systems is a veteran‑owned IT consulting firm that has been delivering technology solutions and talent development programs since 1990. We partner with Fortune 500 and high‑growth companies to implement ERP systems that streamline business processes and achieve operational excellence.

We are seeking a skilled ERP Business Analyst to document "to‑be" processes, define performance metrics, and identify process gaps. The role involves mapping business processes to ERP modules, participating in user acceptance testing, creating documentation, and delivering training during ERP implementations. This position serves as a communication liaison to the business and requires an expert understanding of business processes.

• Document "to-be" processes and define performance metrics.
• Identify and resolve business process gaps.
• Map business processes to ERP modules in collaboration with consultants.
• Participate in user acceptance testing and ensure quality delivery.
• Create documentation and training materials for ERP implementation.
• Deliver training sessions to users during the ERP implementation phase.
• Provide system support post‑implementation.
• Act as a communication liaison to the business during ERP implementation.
• Work on multiple projects as a team member or occasional technical leader.
• Coach and mentor junior technical staff.

• Bachelor’s Degree in a relevant business function or equivalent work experience.
• Minimum of 3 years of business and/or ERP implementation experience.
• Strong understanding of ERP methodology and business process mapping.
• Proficiency in creating documentation and training materials.
• Excellent communication and collaboration skills.
• Ability to work on complex projects in diverse technical environments.
• Experience in coaching and mentoring junior staff is a plus.

• Two comprehensive medical plans through Blue Cross Blue Shield, with dental and vision coverage included.
• Life, critical illness, and accident insurance through Unum.
• Flexible Spending Account and Daycare FSA through Navia.
• Health Gap Insurance through Sun Life.
• 401(k) plan through The Standard, eligible after six months.