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IT Help Desk Manager — Elevate Customer Support Excellence

Job in Tallahassee, Franklin County, Florida, 32318, USA
Listing for: Cooksys
Full Time position
Listed on 2026-07-07
Job specializations:
  • IT/Tech
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 75000 - 95000 USD Yearly USD 75000.00 95000.00 YEAR
Job Description & How to Apply Below
Location: Tallahassee

Cook Systems, based in Tallahassee, FL, is looking for an experienced IT Help Desk Manager to oversee help desk operations. The candidate will define service levels and develop processes to resolve customer issues while ensuring high quality and satisfaction.

The role requires a Bachelor's in Computer Science and at least 7 years of IT experience, including management in customer support functions. Cook Systems offers comprehensive benefits and a culture that promotes growth and collaboration.

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