Business Analyst - Hybrid Tallahassee, FL

Business Analyst - Hybrid Tallahassee, FL Scope of Services

The advanced business analyst will oversee and collaborate with the various business offices to ensure that all information required for automatic application provisioning through the SailPoint Identity IQ (IIQ) platform is accurate, complete, and delivered in a timely manner. This responsibility includes guiding business partners through the connected‑system onboarding process within IIQ, ensuring that each application’s attributes, entitlements, ownership structures, and lifecycle events are correctly defined for successful integration.

The process involves understanding and communicating the benefits of connecting business applications to IIQ. The position must be able to complete documentation for basic provision details, such as improved access governance, reduced manual workload, and strengthened compliance controls, as well as identifying any technical or operational impacts that integration may introduce.

Requirements gathered by the Business Analyst must be documented, then validated with stakeholders, then prioritized for review by the IIQ team’s Senior Developer and Technical Analyst. The technical reviewers will assess system connectivity needs, attribute mapping, workflow impacts, and provision logic to ensure alignment with IIQ standards and the Departments identity governance framework.

Bachelor’s degree or master’s degree in business administration, Communications, Information Systems, or other related field is required. Equivalent work experience may substitute for the educational requirement.

• Requirements Intake & Scope Definition: Act as the primary gatekeeper for new application onboarding requests, ensuring that "as‑is" access processes are documented before proposing the "to‑be" IIQ state.
• Business‑to‑Technical Translation: Serve as the technical bridge, transforming raw business access needs into structured Provisioning Policies and Attribute Mapping requirements that developers can execute without ambiguity.
• Stakeholder Expectation Management: Conduct discovery workshops with business owners to manage expectations regarding what IIQ can automate versus what requires manual approval or custom workflow development.
• Compliance & Audit Documentation: Lead the definition of Access Certification requirements, ensuring that every integrated application meets the audit and compliance standards defined by the project’s governance framework.
• Defect & Impact Analysis: Systematically document potential operational impacts of new connectors, proactively identifying where automated provisioning might break legacy processes and providing mitigation strategies before implementation.
• Validation & User Acceptance Testing (UAT): Coordinate the validation phase by developing test cases based on the documented requirements, ensuring that the IIQ configuration satisfies the business owner’s needs before final sign‑off.
• Prioritization & Backlog Grooming: Maintain the requirements backlog, ensuring that technical tasks are correctly prioritized based on…