Field Service Representative - Eglin AFB - Secret Clearance Information Technology

Field Service Representative needed for an opportunity with SOC's client to work in Eglin Air Force Base, Florida.

Active Secret Security Clearance is required!

• The FSR shall provide comprehensive subject matter expert (SME) technical support. The FSR shall serve as in‑house SME on Harris products and systems.
• The FSR shall coordinate, support, and conduct technical activities (involving Harris products and systems) as required by end users.
• This technical support can include, but is not limited to the following:
• Operations Training (example radio systems: AN/PRC-152A, AN/PRC-117G, AN/PRC-163, AN/PRC-167, AN/PRC-160, AN/PRC-161, KOR-24A, KIV-700A etc)
• Assist with development of programs of instructions (POI) and course curriculum.
• Assist with development of tactical systems architectures, including ground, air, maritime, and dismount. Facilitate COP, extension of services, connection to SIE/SIPR, network operations (Net Ops), PLI/BFT/SA, ISR, voice, data, Line‑of‑Sight, SATCOM, etc.
• Assist with development of C4 standard operating procedures (SOP) and new conops and mission use cases that can be achieved through advanced new capabilities in L3
  
  Harris products and systems.
• Provide Advanced System Integration Support to SOCOM for all complex integrations during government testing and certification to include:
• System architecture analysis and support
• Bug validation
• Software release testing
• Software installation procedures
• Hub and terminal escalation support
• Technology refresh recommendations
• Satellite link budget analyses
• Maps and transmission plans
• Support for basic maintenance:
  Software upgrades
• Firmware upgrades
• COMSEC initialization
• HUB replacement
• Equipment troubleshooting / maintenance support
• Direct support to SOCOM tactical operations training activities such as Troop work‑up phase during Unit Level Training (ULT).
• Participate in monthly conference calls with other FSRs working on this program.
• Submit weekly status reports.
• Communicate issues and concerns to L3
  
  Harris Sales Account Manager and the L3H FSR Program Manager as required.
• Work as a team player on the L3H USSOCOM Program Team.

• Associate's technical degree or related experience with 6+ years of experience working with military and tactical radio communications.
• Ability to organize, train, advise and supervise in the installation, utilization and operation of communication systems.
• Ability to establish and maintain tactical and operational communications including SATCOM, HF, VHF, UHF and MANET functions.
• Ability to supervise and critique the functions of special operations communicators.
• Ability to plan, prepare and assist in the communications area of study.
• Strong understanding of IP / computer networking.
• Ability to work independently.
• Active United States Department of Defense clearance of SECRET or higher.
• US Citizen.

• CompTIA A+, Network+ and/or Security+
• Cisco CCENT, CCT, CCNA, and/or CCDA

The following requirements must be met to be eligible for this position:
Successful completion of a background investigation, and drug urinalysis.

SOC, a Day & Zimmermann company, is an Equal Opportunity Employer, EOE AA M/F/Vet/Disability.

Estimated Min Rate: $42.00

Estimated Max Rate: $60.00