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Senior Help Desk Lead - Level 3

Job in Sky Lake, Orange County, Florida, USA
Listing for: Acorn Stairlifts, Inc.
Full Time position
Listed on 2026-07-18
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 65000 - 95000 USD Yearly USD 65000.00 95000.00 YEAR
Job Description & How to Apply Below
Position: Senior Help Desk Lead - Level 3 Support
Location: Sky Lake

Acorn Stairlifts, Inc. in Florida is seeking a Help Desk Level 3 Agent to provide advanced technical support and act as the highest escalation point for complex IT issues.

You will support approximately 500 employees, maintain IT systems, troubleshoot hardware, software, and network problems, and help ensure reliability and security of the technology environment. The role includes mentoring junior staff, coordinating with vendors, and leading IT projects while adhering to company policies and

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Position Requirements
10+ Years work experience
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