Network Support Specialist Ii

Network Support Specialist II -

Join FDOT and be part of the team that works as one to improve safety, enhance mobility and inspire innovation in the Florida transportation system. To ensure honesty and transparency, all applicants must provide their own work. Unless explicitly requested, the use of Artificial Intelligence (AI) tools to assist with qualifying questions, work samples, or interviews is strictly prohibited, and any breach of this requirement will lead to the applicant being removed from consideration.

Candidates must be United States (U.S.) citizens or lawfully authorized alien workers. Visa sponsorship is not available.

The mission of the Florida Department of Transportation is to provide a safe statewide transportation system that promotes the efficient movement of people and goods, supports the state's economic competitiveness, prioritizes Florida's environment and natural resources, and preserves the quality of life and connectedness of the state's communities. As a OneFDOT team, we serve the people of Florida by providing a transportation network that is well planned, supports economic growth, and has the goal of being congestion and fatality free.

The work you will do:

Network Support Specialist II / District Three / Transportation Support / Network Support

The difference you will make:

Through cooperation, coordination and collaboration among the OneFDOT team, you will be contributing to a strong and empowering culture of TRREC:
Trust, Relationships, Respect, Empowerment, and Communication.

How you will grow:

FDOT encourages our team members to grow through engagement, empowerment, training, and professional development. Through our agency's learning management system, you have access to hundreds of computer-based training and instructor-led courses.

Where you will work:

Office of Information Technology 1074 Highway 90 Chipley, FL 32428

Your specific responsibilities:

• Performs network backups and file restorations as required.
• Monitors backups ensuring the integrity of the data.
• Provides quality control reports of backup results.
• Maintains a secure environment and network infrastructure in accordance with all applicable policies, procedures and practices.
• Monitors network for security threats or unauthorized users.
• Analyzes security risks and develops response procedures.
• Ensures anti-spam and virus protection is in place.
• Implements, maintains, and monitors network intrusion prevention measures.
• Maintains security documentation as required.
• Performs system administration and provisioning.
• Controls access and authorization (creating and assigning members to the appropriate role), sets up the distribution infrastructure, and installs and configures servers.
• Responds to system warnings, alerts, and errors, and diagnoses and resolves system problems.
• Plans for high availability configurations.
• Follows provisioning policies to grant access to the Department's managed resources.
• Responds to security incidents as assigned.
• Captures additional event data and performs preliminary analysis to determine criticality.
• Escalates events if emergency response is determined necessary.
• Reviews and analyzes log data to determine nature and scope of incident.
• Uses virus, spyware, rootkit and other detection tools to determine necessary mitigation and repair.
• Documents all steps taken and subsequent resolutions.
• Participates on statewide teams, both internal and external to the Office of Information Technology.
• Provide facts to facilitate the team's decision making process and to achieve the team's goals.
• Shares information and receives feedback from other Office of Information Technology staff as appropriate.
• Performs Active Directory administration following current applicable standards and guidelines.
• Installs Active Directory Domain Services.
• Administers Active Directory by using administrative tools.
• Creates and manages user and service accounts.
• Creates and manages computer objects and accounts to join the domain.
• Implements and manages Group Policy infrastructure; troubleshoots policy application.
• Designs, configures network devices, and implements changes to the network infrastructure.
• Enforces system standards.
• Monitors…