Portfolio Management Lead

Overview

The Offering Manager, Cybersecurity Professional Services defines, manages, and grows a portfolio of cybersecurity services to help customers assess, improve, and strengthen their security posture. This role owns the strategy, lifecycle management, profitability, and growth of key cybersecurity offerings, working with sales, delivery, security consultants, penetration testers, marketing, and strategic partners.

The successful candidate serves as the business owner for designated cybersecurity service offerings, ensuring they remain competitive, scalable, profitable, and aligned to evolving customer and market requirements. The role requires collaboration across teams to drive customer outcomes, adoption, and revenue growth while maintaining high-quality service delivery.

Success in this role will be measured by:

• Revenue and profitability growth of assigned cybersecurity offerings
• Growth of the Application Whitelisting services portfolio
• Adoption of cybersecurity assessments, tabletop exercises, and penetration testing services
• Pipeline generation and bookings contribution
• Customer satisfaction and retention
• Delivery team readiness and utilization
• Offering scalability and repeatability
• Strategic partner engagement and growth
• Successful collaboration across sales, delivery, consulting, and security specialist teams

Reports To: Director, Offering Management

Department: Cybersecurity Professional Services

Travel: 25-50% as required

This role is ideal for a cybersecurity professional who combines strategic business thinking with strong collaboration skills and a passion for helping customers improve their security posture through innovative and impactful professional services offerings.

Offering Strategy & Portfolio Ownership

• Own the lifecycle management of cybersecurity professional service offerings, including strategy, development, launch, enhancement, and retirement.
• Develop and execute growth plans for strategic offerings, including:
• Cybersecurity Assessments
• Security Maturity Assessments
• Tabletop Exercises
• Penetration Testing Services
• Vulnerability Assessments
• Application Whitelisting Services
• Security Advisory and Consulting Services
• Define value propositions, service scope, pricing models, and packaging strategies.
• Build and maintain business plans that drive revenue growth, profitability, and customer adoption.

Application Whitelisting Offering Leadership

• Serve as the business owner for the Application Whitelisting portfolio.
• Develop strategies to expand customer adoption and drive recurring revenue opportunities.
• Establish strong relationships with technology partners and vendors supporting application control solutions.
• Identify expansion opportunities within existing customer accounts and new market segments.
• Work closely with sales and customer success teams to position application whitelisting as a foundational cybersecurity control.

Customer & Market Engagement

• Develop trusted advisor relationships with customers and key stakeholders.
• Gather customer feedback and market intelligence to identify emerging needs and service enhancements.
• Monitor cybersecurity trends, regulatory requirements, threat landscapes, and competitor offerings.
• Translate customer challenges into repeatable and scalable service offerings.

Cross-Functional Team Collaboration

• Partner closely with Security Consultants, Professional Services Delivery Managers, Architects, and Penetration Testing teams to define and enhance service offerings.
• Collaborate with sales teams on strategic opportunities, proposals, customer presentations, and large pursuits.
• Work with marketing to develop messaging, campaigns, thought leadership content, and demand generation activities.
• Coordinate with operations and finance teams to ensure offerings meet profitability and delivery objectives.
• Facilitate alignment between sales, delivery, product, and partner teams to ensure successful offering execution and customer outcomes.
• Lead regular stakeholder reviews to evaluate portfolio performance and prioritize enhancements.

Service Development & Delivery Enablement

• Develop standardized methodologies, delivery frameworks, templates, and service documentation.
• Ensure cybersecurity offerings are repeatable, scalable, and aligned to industry best practices.
• Support service delivery teams with training, enablement, and operational guidance.
• Incorporate lessons learned from customer engagements into offering improvements.

Penetration Testing & Assessment Services Management

• Work closely with penetration testing teams to evolve and enhance assessment methodologies.
• Help define service packages, scopes of work, reporting standards, and remediation advisory components.
• Ensure assessment and testing services remain aligned with current threat vectors, frameworks, and customer expectations.
• Support customer engagements involving security assessments, penetration testing, red team activities, and tabletop exercises.

Go-to-Market & Sales Enablement

• Lead go-to-market planning and launch…