Senior Problem Management Lead
Job in
Tallahassee, Franklin County, Florida, 32318, USA
Listed on 2026-07-21
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-07-21
Job specializations:
-
IT/Tech
IT Project Manager, IT Support, IT Consultant, IT Business Analyst
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, seeks a senior Problem Management Lead to own end-to-end problem management for mission-critical IT services. You will lead logging, investigation, remediation, and closure, driving permanent fixes and robust workarounds while coordinating with incident, change, and service owners to minimize impact.
The role requires deep ITIL knowledge, excellent root-cause analysis, and strong communication with technical and business stakeholders.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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