E Commerce Product Manager

E Commerce Product Manager

POSITION TITLE:

Product Manager

REPORTS TO

TITLE:

VP, Engineering & Digital Product

DEPARTMENT:
Technology

STATUS:
Full Time

LOCATION:

Clearwater, FL

DATE UPDATED:
November 2025

Position Overview:

As part of our Technology organization, the Digital Product team is responsible for facilitating the vision, strategy, and delivery standards for all customer-facing digital products.

The Digital Product Manager for Web & E-Commerce plays a critical role in shaping and optimizing our public-facing website, including brand and marketing content, the e-commerce experience for subscription programs, and our supplements product lines. This position owns the digital product roadmap, leads cross-functional alignment, and ensures delivery excellence through Agile/Scrum processes. A major component of the role is enhancing and scaling our unique affiliate/coach co-branded landing page model, which drives customer awareness, attribution, and conversion across an international coaching network.

Key Responsibilities:

• In collaboration with Marketing and Engineering, own the long-term digital strategy, roadmap, and prioritization for the Faster Way website, e-commerce flows, and affiliate co-branded experience.
• Translate customer insights, analytics, and business goals into product requirements and clear user stories.
• Conduct competitive research, customer journey analyses, and funnel evaluation to identify opportunities for optimization and innovation.
• Lead the end-to-end design and optimization of subscription purchase flows, trial mechanics, bundles, and tiered pricing.
• Manage supplement product e-commerce experiences and supporting technologies (PLP, PDP, merchandising, cart, checkout, post-purchase).
• Oversee content publishing capabilities, SEO infrastructure, and marketing landing page templates.
• Enhance and scale the co-branded coach landing page model to improve personalization, attribution accuracy, and conversion.
• Serve as Scrum Master for the web/e-commerce delivery pod, facilitating standups, sprint planning, grooming, demos, and retrospectives.
• Maintain high-quality backlog management, sprint prioritization, and predictable release cycles.
• Work closely with Engineering, UI/UX, QA, and Creative to ensure timely, high-quality execution and launch excellence.
• Partner with Marketing, Brand, Creative, Operations, and Data teams for integrated go-to-market planning and enablement.
• Ensure all launched features include analytics tagging, testing plans, communication readiness, and post-launch monitoring.

Tools Used:

• E-Commerce & Web Platforms
  - Shopify, Big Commerce, Salesforce
• Subscription billing platforms
  - Recharge, Ordergroove, Stripe
• CMS platforms
  - Contentful, Contentstack, Adobe, or similar
• Search and Merch:
  Algolia, Searchspring, or similar
• Customer data and engagement platforms:
  Klaviyo, Braze, Segment, Hightouch
• Analytics and Optimization - GA4/GTM, Optimizely, VWO, Mixpanel, Hotjar, Full Story
• Data visualization
  - Looker, Tableau, Power BI
• Work Management and Documentation Tools - JIRA, Confluence, Figma or similar Agile management and technical documentation tools
• Communication and Collaboration
  - Google workspace, Microsoft, Slack, Miro

Job Context:
Environment where work is conducted, stress level, level of responsibility, degree of danger

Where is work conducted? - Clearwater, FL

Level of responsibility
- Individual Contributor

Number of direct reports - 0

Typical stress level associated with position

Job

Competencies:

• Ability to define and execute product strategy, roadmaps, and user-centered requirements.
• Skilled in prioritization, backlog management, and iterative delivery methods.
• Strong understanding of subscription and e-commerce mechanics, funnel optimization, and conversion best practices.
• Understanding of modern web architectures, APIs, integrations, and Mar Tech ecosystems.
• Competency in data analysis, experimentation frameworks, KPIs, and dashboard interpretation.
• Ability to translate customer and business data into actionable product insights.
• Confidence facilitating Agile ceremonies and guiding cross-functional delivery teams.
• Strong communication skills with both technical and non-technical stakeholders.
• Ability to negotiate priorities, resolve conflicts, and drive alignment.
• Deep empathy for end-users and an obsession with creating frictionless, intuitive shopping and content experiences.
• Understanding of affiliate, influencer, or partner-driven sales models a plus.

Education and Experience:

• Collegiate degree in Computer Science, Information Systems, Engineering, Business, or a related field or equivalent through proven working experience.
• 4–7 years of experience in product management within consumer digital, e-commerce, subscription, or mobile/web product domains.
• Experience working with Shopify or other enterprise-grade e-commerce platforms and supporting solutions is strongly preferred.
• Demonstrated success managing digital subscription flows and/or a physical product e-commerce ecosystem.
• Deep experience with Agile/Scrum…