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Government Operations Consultant II
Job in
Tallahassee, Franklin County, Florida, 32318, USA
Listed on 2026-07-22
Listing for:
DGS Office of External Affairs
Full Time
position Listed on 2026-07-22
Job specializations:
-
IT/Tech
IT Business Analyst
Job Description & How to Apply Below
Location: Tallahassee
The Government Operations Consultant II supports Configuration Management and Change Management processes within the Florida Department of Revenue's Information Services Program. The role maintains the accuracy and integrity of IT configuration items and their relationships, supports the Configuration Management Database, and assists with ITSM tool administration and governance activities. The incumbent will collaborate with technical teams on data validation, reconciliation, and process improvements while supporting audit and compliance requirements.
KeyQualifications
- Four years of professional experience in IT, systems analysis, technical support, or IT operations
- Experience working in an IT Service Management (ITSM) environment supporting operational processes
- Experience in ITIL-based processes including Change Management and Configuration Management
- Experience analyzing, documenting, and maintaining technical or business requirements
- Experience with data validation, reconciliation, or reporting in an enterprise IT environment
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