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IT Service Desk Analyst Level I

Job in Seffner, Hillsborough County, Florida, 33584, USA
Listing for: Rooms To Go
Full Time position
Listed on 2026-08-02
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 56000 - 71000 USD Yearly USD 56000.00 71000.00 YEAR
Job Description & How to Apply Below
Location: Seffner

Rooms To Go is hiring an IT Service Desk Analyst Level I to support technology across our fast-paced retail and logistics operations. In this role, you will field hardware, software, POS, and account access issues via phone, email, and ticketing tools, providing first-line troubleshooting for store, warehouse, and corporate users. You'll document incidents, follow standard procedures, escalate complex problems, and help maintain system uptime.

This position suits detail-oriented problem solvers who communicate clearly, deliver excellent service, and thrive in a collaborative, customer-focused environment with opportunities to grow.
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