Service Now Functional Analyst
Job in
Tallahassee, Franklin County, Florida, 32318, USA
Listed on 2026-08-18
Listing for:
Global IT Solutions, Inc - Texas
Full Time
position Listed on 2026-08-18
Job specializations:
-
IT/Tech
IT Business Analyst, Systems Analyst, Business Systems & Technology Analysis, IT Consultant
Job Description & How to Apply Below
Work Authorization: USC / GC
Service Now Functional AnalystLocation:
Tallahassee, Florida (Onsite)
Preferred Local candidates only!
Work Authorization: USC / GC
We are seeking an experienced Service Now Functional Analyst to partner with business teams, translate requirements, and support end-to-end delivery of Service Now solutions across ITSM and HRSD modules. The consultant will play a key role in requirements gathering, workflow design, UAT coordination, and ensuring governance compliance.
Required Experience- Minimum of 8 years in programming/systems analysis.
- Hands‑on experience with Service Now ITSM/HRSD/ITOM modules.
- Strong requirements gathering and functional design skills.
- Experience with Agile delivery and UAT management.
- Ability to collaborate across technical and business teams.
- Certifications in Service Now ITSM, HRSD, and Project Management.
- Advanced knowledge of workflows, SLAs, catalog items, and CMDB alignment.
- Experience defining reports, dashboards, and KPIs.
- Bachelor s degree in Computer Science, Information Systems, or related field.
- Equivalent work experience will be considered.
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