Systems Project Consultant

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requisition no:882088

agency: business and professional regulation

working title: systems project consultant -

division
of technology
systems project consultant

* state personnel system
- only current state personnel system employees will be considered. *

*** applicants must complete all fields in the candidate profile. Work history, hours worked, and formal education are required to qualify for this position. Responses to qualifying questions must be verifiable in the candidate profile. Resumes and other documentation can be attached to provide additional information. ***

the work you will do:

the incumbent in this position performs configuration duties on the versa: regulation (vr) system, requiring strong business knowledge and technical skills. Responsible for set-up and configuration of versa: regulation (vr) system which includes set up and maintenance of client, application, license, cash, exam, enforcement and letter modules.

your specific responsibilities:

• receives configuration request tickets and completes them using versa: regulation (vr) administration module and sql. Designs configuration changes and advises on the effects they may have on processing or other workflows. Advises manager on total system impact a requested change might have including impacts to portal and call center functionality. Determines necessary steps to configure system. Performs configuration changes based on departmental standards.
  
  Tests configuration changes. Updates documentation based on configuration change and communicates to appropriate stakeholders. Updates ticket documentation for each configuration change request. Updates training documentation after each request.
• builds and maintains correspondence utilizing microsoft word and administrative letter module of versa: regulation (vr).
• performs peer review on internal team members’ configuration changes and sql statements following quality assurance procedures.
• provides assistance to versa: regulation (vr) system users in the testing of versa: regulation (vr) configuration changes.
• builds and maintains reports using department-wide reporting software.
• researches versa: regulation (vr) system issues including ticket monitoring and determining appropriate configuration changes to resolve issues.
• provides status on all assigned work through updates in the ticket work log.
• responds to requests for data extracts and public records requests by creation and execution of data queries using sql on the single licensing system (sls) database.
• performs other work-related duties as required.

knowledge, skills, and abilities:

• knowledge of licensing systems.
• knowledge of document management systems.
• experience with the ticket management system.
• experience with oracle sql/pl-sql programming.
• experience with microsoft office suite.
• ability to communicate technical issues, risks and approaches to non-technical managers.
• ability to troubleshoot technical problems and recommend or implement design changes.
• experience with oracle sql/pl-sql programming or another programming language;and
• experience in ms word, excel and outlook programs;and
• experience with single licensing system (sls) versa: regulation (vr);and

* preference will be given to candidates with development experience in qlik sense reporting.

*** applicants must complete all fields in the candidate profile. Work history, hours worked and formal education are required to qualify for this position. Responses to qualifying questions must be verifiable in the candidate profile. Resumes and other documentation can be attached to provide additional information.***

the benefits of working for the state of florida:

working for the state of florida is more than a paycheck. The state’s total compensation package for employees features a highly competitive set of employee benefits including:

• state of florida retirement package: 3% employee contribution required.
• nine annual paid holidays and one personal holiday
• ability to earn up to 104 hours of paid annual leave annually as a new employee with the state of florida
• ability to earn up to 104 hours of…