ScienceLogic SME - Observability Program

Location: Juno Beach

RESPONSIBILITIES:
Kforce has a client that is seeking a Science Logic SME - Observability Program in Juno Beach, FL.

Responsibilities:

* Configure and optimize Science Logic monitoring for VMware, VCF, vCenter, wireless controllers, and access points

* Implement client-defined monitoring policies, thresholds, and alerting standards

* Develop and maintain Dynamic Applications, event policies, and monitoring templates

* Configure performance, availability, capacity, and health monitoring for supported infrastructure platforms

* Tune alerts and thresholds to reduce false positives and improve operational effectiveness

* Implement event enrichment and monitoring metadata required for downstream integrations

* Support integration with Service Now and Splunk for event forwarding and operational workflows

* Execute monitoring validation, testing, and remediation activities during deployment

* Create operational runbooks, support documentation, and knowledge transfer materials

* Provide ongoing monitoring optimization and platform support during rollout and stabilization

REQUIREMENTS:

* 5+ years of hands-on experience with Science Logic SL1

* Experience implementing enterprise monitoring and observability solutions

* Strong understanding of:
Event Management;
Infrastructure Monitoring;
Service Monitoring; AIOps concepts;
Monitoring Automation

* Experience monitoring VMware environments including vCenter, ESXi, clusters, and virtual infrastructure

* Experience configuring:
Dynamic Applications;
Run Book Automations;
Dashboards;
Collections;
Event Policies;
Business Services

* Strong troubleshooting and root cause analysis skills

* Experience working in large enterprise production environments

* Ability to work cross-functionally with infrastructure, cloud, and application teams

Preferred Qualifications:

* Science Logic SL1 certifications

* Experience integrating Science Logic with Service Now ITOM/Event Management

* Experience supporting AWS and/or Google Cloud Platform environments

* Experience building operational scorecards and executive reporting dashboards

* Experience with in highly regulated industries such as Energy, Utilities, Financial Services, or Healthcare

* Knowledge of Splunk, Service Now, and enterprise observability architectures

* Familiarity with ITIL processes and incident management frameworks

Preferred Background:

* Candidates who have participated in enterprise observability transformations, monitoring modernization initiatives, or AIOps programs will be highly preferred

* Experience supporting hybrid infrastructure environments spanning VMware, cloud platforms, and enterprise applications is strongly desired

Skills:

* Science Logic SL1

* VMware

* Infrastructure Monitoring

* Observability

* Event Management

* Service Monitoring

* IT Operations

* AIOps

* Dashboard Development

* Operational Scorecards

* Service Now Integration

* Root Cause Analysis

* Hybrid Cloud Monitoring

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note:

Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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