Network and Computer Systems Administrator

Overview

Join a team where innovation meets mission. Our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With more than 1,700+ team members, 1,500+ AI & data experts, and 100+ prime contracts, we deliver on a scale and with purpose.

Credence has an immediate need for a Network and Computer Systems Administrator to support the Rapid Enterprise Solutions Division (AFLCMC/E )) with a diverse team that is responsible for providing enabling capabilities to the Armament Directorate. The Division has responsibility for developing how AFLCMC/EB designs, develops, tests, and sustains its weapon systems. The E  focus is to modernize support so program office teams can accelerate solutions delivery to the warfighter.

• Provide support and assistance in the management and operations of armament program related network systems.
• Assist the Government with the following tasks including, but not limited to:
• Supporting Tier I and Tier II IT systems;
• Imaging, patching, and configuring classified/unclassified systems;
• Managing SharePoint;
• Administrating and operating Help Desk ticketing systems;
• Providing customer service support via in-person, email, phone, remote, etc.;
• Providing technical support for briefing setups, presentations, VTCs, and online meetings;
• Performing IT equipment custodian management duties and responsibilities, including inventory and equipment destruction/transfers;
• Performing maintenance of functional and reliable telecommunication services for customer programs, including classified Secure Telephone Units, Secure Telephone Voice over IP phones, fax, voicemail, VTC, desktop VTC, and overhead projection services/equipment;
• Assisting end-users with the operation, restoration of information, and access to business systems;
• Creating and maintaining organizational boxes, folder permissions, security groups, and assisting with distribution groups;
• Performing Cyber Security Liaison duties;
• Performing mobile device support and configuration;
• Administrating and operating commercially hosted websites and cloud-based systems.
• Apply knowledge and experience in the administration and management of organizational information and network systems, including customer service, COMSEC support, equipment accountability, and software license management.
• Prepare technical implementation plans that provide integrated solutions, including actions, milestones, timelines, and critical paths required for complete solutions;
• Assist organizations with the development, design, implementation, and maintenance of databases, spreadsheets, and workflows;
• Provide customer access support for Continuous Acquisition and Life-Cycle Support applications, including System Program Office Management Information System, Automated Business System Support, Con Write, Contractor Performance Assessment Report System, Enhanced Technical Information System, Joint Engineering Data Management Information and Control Systems, Defense Security Assistance Management System, FENCEs, and other future systems, networks, or custom standardized Government software applications;
• Assist with COMSEC operations and cryptonet management duties and responsibilities;
• Provide support and assistance in the development and management of acquisition program related networks and systems;
• Adhere to applicable documentation requirements to perform certification of unclassified, classified, and/or Special Access Program network systems, as applicable;
• Assess, implement, develop, manage, configure, maintain, troubleshoot, account for, and administer Local Area Networks, information systems, electronic messaging services, telecommunications, mobile devices, IT infrastructure, cabling, and other customer-required IT services, including classified and unclassified networks and cloud enclaves;
• Assist with the development of web-based IT equipment applications, SharePoint, management portal applications, and other custom Government software…