ServiceNow ITOM SME GCP
Job in
Juno Beach, Palm Beach County, Florida, USA
Listed on 2026-09-11
Listing for:
Delan Associates Inc.
Full Time
position Listed on 2026-09-11
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
- Service Now ITOM SME (GCP Event Management) Configure and maintain Service Now Event Management capabilities for GCP observability use cases.
- Implement client-defined event normalization, correlation, and alert management requirements.
- Configure event rules, alert rules, and automated incident creation workflows.
- Ensure proper CI association and CMDB alignment for incoming cloud events.
- Configure and support integrations between GCP, Pub/Sub, and Service Now.
- Implement event enrichment and operational workflows required by support teams.
- Support testing and validation of event processing, alert generation, and incident creation.
- Develop dashboards and operational views to support monitoring and service health visibility.
- Troubleshoot integration, event processing, and alerting issues.
- Support production deployment, stabilization, and continuous platform improvement activities.
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