IT Operations Manager

Career Opportunities: IT Operations Manager (21248)

Requisition
21248
-Posted
09/16/2026

- Infrastructure & Operations

- IT Infrastructure

- FL-O-Tallahassee-N Monroe

- Information Technology

- Mid-Career
-0 - 30%

Join Trulieve – Where Passion Meets Purpose

If you're interested in being part of one of the nation's fastest-growing industries, Trulieve may be the perfect place for you. We are proud to be recognized on
TIME's America's Best Companies 2026 List
, an honor awarded to top-performing U.S. organizations based on employee satisfaction, financial strength, and sustainability transparency. Trulieve was one of only two cannabis companies to receive this distinction.

If you have passion for helping others and want to make a meaningful impact through your work, this may be the role for you. At Trulieve, we strive to bring our patients the relief they need in products they can trust. Our plants are hand-grown in carefully controlled environments designed to minimize unwanted chemicals and pests, keeping the cultivation process as natural as possible every step of the way.

To learn more about Trulieve and our mission, please visit

Join Trulieve – Where Passion Meets Purpose

If you're interested in being part of one of the nation's fastest-growing industries, Trulieve may be the perfect place for you. We are proud to be recognized on
TIME's America's Best Companies 2026 List
, an honor awarded to top-performing U.S. organizations based on employee satisfaction, financial strength, and sustainability transparency. Trulieve was one of only two cannabis companies to receive this distinction.

If you have passion for helping others and want to make a meaningful impact through your work, this may be the role for you. At Trulieve, we strive to bring our patients the relief they need in products they can trust. Our plants are hand-grown in carefully controlled environments designed to minimize unwanted chemicals and pests, keeping the cultivation process as natural as possible every step of the way.

To learn more about Trulieve and our mission, please visit

Requisition : 21248

Remote Work Available:No

The IT Operations Manager is responsible for leading enterprise IT operations, support services, asset management, logistics, and technology lifecycle programs across retail, cultivation, manufacturing, corporate locations, and individual end-users. This role provides strategic oversight of end-user support, field services, IT logistics, warehouse operations, asset governance, hardware procurement, deployment programs, and device lifecycle management.

The manager ensures operational excellence through effective service delivery, asset accountability, process standardization, vendor management, and continuous improvement. This position serves as a key liaison between IT and business stakeholders while driving technology readiness, inventory accuracy, operational efficiency, and exceptional customer service.

• Lead and develop IT Operations, Asset Management, and Logistics teams.
• Establish operational goals, KPIs, SLAs, and performance metrics aligned with organizational objectives.
• Manage daily support operations and escalation processes to ensure timely resolution of incidents and requests.
• Partner with IT leadership to develop and execute strategic technology initiatives.
• Drive continuous improvement efforts that enhance service quality, efficiency, and customer satisfaction.

• Own the end-to-end lifecycle of IT assets from procurement through retirement.
• Establish and maintain enterprise asset management standards, processes, and controls.
• Ensure asset inventory accuracy through audits, reconciliations, and governance practices.
• Oversee…