Property Claims Leader

ABOUT HUB INTERNATIONAL

HUB International Limited ("HUB") is one of the largest global insurance and employee benefits brokers, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 21,000 employees in 600+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions.

At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization.

• Competitive salaries and benefits offerings
  
  Medical/dental/vision insurance and voluntary insurance options
  
  Health Savings Account funding
  401k matching program
  
  Company paid Life and Short-Term Disability Plans Supplemental Life and Long-Term Disability Options Comprehensive Wellness Program Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off
• Great work/life balance, because that’s important for all of us!
• Focus on creating a meaningful environment through employee engagement events
• The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!
• Growth potential - HUB is constantly growing and so can your career!
• A rewarding career that helps local businesses in the community
• Strong community support and involvement through HUB Gives

• Provide mentorship to claims service team. Report directly to National Claims leader.
• Development and implementation of procedures, processes, and reporting practices.
• Handling of high-profile claims for top accounts and others as necessary.
• Engagement to assist local claim consultant in managing a complex claim. Will not take over handling of file however.
• Build trust with external and internal management teams through direct interactions and presentations.
• Provide and support clients with claims solutions specific to their business operations.
• Assist account executives, agents and client service units with managing clients’ potential exposures.
• Assist with marketing of claims services to prospective new accounts.
• Communicate and strategize with account executives, client services, insureds, carriers, TPAs, adjusters.
• Assist national claims to manage all vendor relationships working with department.
• Review policies to determine coverage for appropriate reporting.
• Develop, initiate and manage system enhancements and improvements.
• Maintain and develop reporting for executive management, client service units.
• Communicate with executive management, account executives, agents and client services regarding potential large losses and denials.
• Navigate various carrier databases.
• Hands‑on interaction with client service and product servicing units.
• Review carrier coverage position letters and as appropriate create correspondence disputing the carrier position.
• Ability to present at RFPs, client presentations and Webinars.
• Responsible for creating own correspondence.
• Perform other specific duties as assigned.

• 7+ years of experience in personal and commercial insurance claims is required.
• Experience handling claims across multiple commercial lines policy types and client industries.
• Extensive technical knowledge of insurance policies and coverage triggers.
• Bachelor’s degree OR equivalent relevant working experience is required.
• Prior leadership/management experience is highly preferred.
• Active Illinois Property & Casualty License or ability to obtain one within 90 days of employment is required.
• Professional insurance designations are highly preferred.
• Strong understanding and comfort using Microsoft Office tools (Word, Excel, Outlook, PowerPoint).
• Strong customer service, organization and time management skills.
• Strong decision making and problem‑solving skills.

The expected salary range for this position is $150,000 to $160,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s…