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Senior Product Support & Systems Engineer
Job in
Juno Beach, Palm Beach County, Florida, USA
Listed on 2026-07-20
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-20
Job specializations:
-
Language/Bilingual
Technical Support
Job Description & How to Apply Below
Jobtailor in Florida seeks an experienced Customer Support Specialist to respond to inquiries via phone, email, and chat. You will analyze customer pain points, replicate issues in a sandbox, and trace root causes as defects or changes.
You will collaborate with product teams to diagnose performance problems and contribute to code changes and hotfixes. You will work with product owners to prioritize enhancements, participate in Sprint planning and UAT, and help maintain the Customer Knowledge
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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