Quick Lane Manager
Job in
Yulee, Nassau County, Florida, 32097, USA
Listed on 2026-06-02
Listing for:
Paul Clark Ford
Full Time
position Listed on 2026-06-02
Job specializations:
-
Management
Program / Project Manager, Operations Manager, General Management, EHS / HSE Manager
Job Description & How to Apply Below
Job Title: Ford Quick Lane Manager
Location: 464046 State Road 200 Yulee, FL 32097
Company: Paul Clark Ford
Pay: $45,000.00 - $60,000.00 per year
Position Type: Full-time
Reports To: Service and Parts Director
Job Description:
We are looking for an experienced and driven Ford Quick Lane Manager to oversee our Quick Lane Service Center, ensuring excellent customer service, efficient operations, and effective team management. The ideal candidate will have a strong background in automotive service operations and a passion for delivering quality service.
Responsibilities:
- Manage the day-to-day operations of the Quick Lane service center, ensuring that all services are performed efficiently and meet Ford standards.
- Oversee service advisors, technicians, and support staff to ensure productivity and quality.
- Maintain high customer satisfaction through excellent communication and timely follow-up.
- Ensure that Quick Lane services are completed according to the service menu and the manufacturer's guidelines.
- Manage inventory and parts to maintain service flow and prevent delays.
- Handle customer complaints and concerns in a professional and timely manner.
- Work closely with the Service and Parts Director and other departments to achieve operational goals.
- Monitor team performance, provide coaching, and implement training programs.
- Maintain a clean, safe, and organized work environment.
- Previous experience in automotive service management, preferably in a dealership setting.
- Strong understanding of automotive service operations, specifically in a Quick Lane or similar fast-service environment.
- Excellent leadership, communication, and customer service skills.
- Ability to manage multiple tasks in a fast-paced environment.
- Basic knowledge of Ford vehicles and services is a plus.
- ASE Certification or equivalent preferred.
- Valid driver's license and a clean driving record.
- Competitive salary and performance-based incentives.
- Health, dental, and vision insurance.
- 401K
- Paid time off and holidays.
- Professional development and training opportunities.
- A supportive and dynamic work environment.
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