Retail District Manager

Locations

• Pensacola / Tallahassee / Panama City / Ft. Walton Beach / Crestview

This role requires significant time spent in the field, with approximately 90% of the workweek dedicated to visiting stores, engaging with on‑site teams, and assessing operations firsthand. Candidates should expect to travel frequently to various locations to provide hands‑on support, ensure compliance with company standards, and foster strong relationships with store teams. This is not a desk‑based role; success in this position will require active, in‑person involvement in the day‑to‑day operations across multiple sites.

Everyone is welcome here. We believe in inclusiveness and celebrating each person's individuality, because there is power in bringing together people with different points of view and life experiences. That is why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

Bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there's no limit to what we can achieve.

In a nutshell, the District Manager leads multiple dispensary locations to achieve sales, profitability, compliance, and customer experience goals across a defined region. They serve as a critical link between corporate strategies and field execution, supporting store leadership in building high‑performing teams and driving operational excellence.

• Drive and maximize sales performance to consistently achieve or exceed budgeted sales goals and profitability.
• Lead and monitor district KPIs including Sales, AOV, IPT, conversion, single line items transactions, discount %, gross margin, and customer retention.
• Oversee district P&L performance, focusing on controllable expenses and strategies to reduce OPEX.
• Analyze sales and market trends to identify business opportunities and develop strategic action plans.
• Partner with store managers to develop bi‑weekly Gameplans for stores trending below 90% to goal.
• Conduct consistent 30‑ and 60‑day follow‑ups with the Director of Retail on KPIs, productivity, turnover, compliance, and SOP performance.

• Champion leadership development by mentoring, coaching, and building a high‑performing bench of Store Managers.
• Conduct bi‑weekly store visits, evaluating leadership effectiveness, team performance, and store execution.
• Identify and implement development plans for all management staff across the district.
• Attract, recruit, and retain top talent while building a succession plan across all locations.
• Ensure consistent onboarding, training, and certification across stores in partnership with HR and leadership.
• Lead with accountability and integrity, aligned with company values and culture.
• Provide in‑store support when staffing shortages arise, if the location is within a two‑hour driving distance of your district.

• Champion the RELIEF selling model throughout the district to deliver a consistent, elevated customer experience.
• Review and support customer feedback metrics (e.g., online reviews) and coach teams for improvement.
• Maintain a strong presence across locations to ensure customer‑first execution and adherence to brand standards.
• Follow through on escalated customer concerns across the district to ensure resolution and satisfaction.

• Ensure execution of brand and visual merchandising standards in all dispensary locations.
• Monitor inventory health across the district, including cycle counts, compliance audits, and DOH visits.
• Drive implementation and continuous improvement of SOPs across all stores.
• Conduct monthly Dispensary Checklists and submit to Retail Leadership for ongoing operational assessment.
• Support store management in achieving operational excellence and regulatory readiness.

• Maintain…