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Onsite Operations Manager — Customer Care & Delivery Lead

Job in Tallahassee, Franklin County, Florida, 32318, USA
Listing for: Strada
Full Time position
Listed on 2026-06-03
Job specializations:
  • Management
    Operations Manager, Program / Project Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Location: Tallahassee

Strada is seeking an Operations Manager to lead delivery teams in Tallahassee, Florida. In this onsite role, you'll focus on enhancing customer satisfaction, improving service delivery models, and managing day-to-day operations effectively.

The ideal candidate should have a Bachelor’s degree and significant call center management experience, capable of providing coaching and strategic direction to ensure exceptional service levels.

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