US-Supv Patient Access

Patient Access Supervisor (Onsite – Port St. Joe, FL)

Location: Ascension Sacred Heart Hospital Gulf

Company: R1 RCM

At R1, we’re transforming the patient experience and helping healthcare systems run smarter through advanced technology, analytics, and automation.

As a Patient Access Supervisor
, you’ll play a critical role at the frontline of the patient journey—leading teams, improving processes, and ensuring every patient starts their care experience the right way.

This is a high-visibility onsite leadership role supporting three facilities at Rutherford Regional Hospital.

You’ll lead daily operations while driving both team performance and patient experience
.

• Lead, coach, and develop Patient Access staff
• Provide real‑time guidance, feedback, and performance support
• Assist with staff evaluations and ongoing development
• Manage staffing schedules to optimize coverage and productivity

• Ensure a high‑quality, patient‑first registration experience
• Resolve patient concerns quickly and professionally
• Maintain a strong customer service culture across your team

• Oversee registration accuracy, including:
  • Insurance verification
  • Eligibility and benefits review
• Ensure proper use of systems and tools

• Monitor quality and compliance (HIPAA, JCAHO, regulatory standards)
• Track and report performance metrics
• Identify gaps and drive process improvements
  
  Partner cross‑functionally with clinical and administrative teams

• Act as a liaison across departments
• Support leadership with insights and recommendations
• Help implement operational best practices across sites

• 3+ years of experience in a healthcare environment
• Previous leadership or supervisory experience preferred
• Strong understanding of Patient Access / Registration workflows
• Proven ability to:
  • Lead teams and drive accountability
  • Improve processes and quality outcomes
  • Communicate effectively across departments

• High‑impact role across multiple facilities
• Blend of operations, leadership, and strategy
• Opportunity to directly influence patient experience and revenue integrity
• Work with a company leading healthcare transformation

• Location: Onsite – Ascension Sacred Heart Hospital Gulf
• Schedule: Monday - Friday 8-5pm

For this US‑based position, the base pay range is $46,738.00 - $66,107.05 per year. Individual pay is determined by role, level, location, job‑related skills, experience, and relevant education or training.

This job is eligible to participate in our annual bonus plan at a target of 5.00%.

Competitive benefits package.

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices, including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law.

Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312‑496‑7709 for assistance.