Program Manager

General Characteristics

Responsible for managing one or more highly complex or enterprise-wide IT program(s) consisting of multiple projects.

Develops the program strategy, supporting business case and various enterprise-wide high-level project plans.

Ensures integration of projects and adjusts project scope, timing, and budgets as needed, based on the needs of the business.

Communicates with IT leadership, business leadership and IT Business Consultants to communicate program strategy, direction and changes.

Responsible for delivering all projects contained in the IT project portfolio on time, within budget and meeting the strategic and business requirements.

Responsible for tracking key project milestones and recommending adjustments to Project Managers.

Partners with senior leadership of the business community to identify and prioritize opportunities for utilizing IT to achieve the goals of the enterprise.

Must possess extensive knowledge and expertise in the use of Project Management methodologies and tools.

This is a single or multiple incumbent(s) position that typically exists in a small to medium size enterprise with multiple project managers, project leaders and/or project support staff as direct reports.

• Bachelor’s or Master’s Degree in Computer Science, Business Administration, or other related field.
• Or equivalent work experience.
• Project Management certification is required.

• A minimum of 10 years of IT and business/industry work experience, with at least 3 years of leadership experience and 5 years in managing projects.

• Senior level management with overall responsibility for the management of one highly complex or enterprise-wide program consisting of multiple projects.
• Responsible for managing all aspects of the design, development and implementation of the program.
• Directs and mentors a team of project managers, portfolio managers and/or other project management staff.