Project Manager, Project & Program Management, Operations Management

The Project Manager is responsible for planning, coordinating, and ensuring successful completion of projects.

• Manages the day-to-day operational aspects of assigned projects; ensures that all projects are delivered on-time, within scope and within budget.
• Develops and implements project plans according to customer specifications; defines Scope of Work (SOW), goals, and deliverables; involves all relevant stakeholders to determine priorities, ensure technical feasibility, and manage progress.
• Manages timelines, risks, and deliverables according to scope.
• Establishes and coordinates project implementation schedule to include:
  Kick-off meeting, installations, training, database builds, shipping and billing schedules.
• Serves as primary Point of Contact (POC); provides ongoing communication for customers, various teams, and stakeholders.
• Manages critical functions of operations management to improve quality, reduce costs, manage inventory, and ensure customer satisfaction.
• Prepares progress reports for stakeholders including issues encountered and resolutions.
• Determines the customers’ goals and needs, manages expectations accordingly; provides tools, resources, and ongoing support for successful, self-sufficient operation.
• Updates customer database to ensure accurate customer specific information; utilizes database for equipment, shipping, and correspondence information.
• Communicates with Distributors negotiating quotes; coordinates site visits, installations, and schedules according to scope of work.
• Supports various teams, including marketing, regional sales managers, product managers, and engineers, as needed.
• Prepares Bid Proposals, Request for Proposals (RFP) and other reports, as required.
• Recommends viable solutions for all platforms and process improvement for flawless execution of projects and guaranteed customer satisfaction.
• Reports and escalates issues to management, as needed.
• Performs other related duties as assigned by upper management.
• Updates job knowledge and maintains proficiency by attending conferences and participating in educational opportunities and professional organizations.

• BS in Business Management, Marketing, or closely related field; relevant years’ experience will be considered in lieu of degree.
• Requires a consistent and dependable work history, ideally reflecting 3-5 years of tenure with each previous employer.
• Proficient with Microsoft Office, Excel, PowerPoint, and project software.
• Minimum of 3 years experience in Project Management or Account Management.
• Contracting and Fleet Management experience, preferred.
• Marketing and Technical experience and/or aptitude, a plus.
• Ability to represent Syntech with the highest level of behavior and integrity at all times.
• Protect the organization’s value by keeping information confidential.
• Ability to build strong relationships with trust, respect, and dependability.
• Clear communicator with excellent written and verbal communication skills.
• Detail and process-oriented; able to maintain accurate documentation.
• Solid organizational and time management skills.
• Proven ability to manage multiple projects at various stages involving cross-functional departments, stakeholders, customers, distributors, and vendors, ensuring success.
• Self-starter; able to work in a friendly, fast-paced environment with minimal supervision.
• Proven ability to successfully meet deadlines and complete workload assignments.
• Ability to develop and adapt creative solutions to unique projects.
• Willingness to travel up to 25% of the time.

CLOSING DATE: 8/7/26

Syntech is a drug and alcohol-free work environment and Equal Opportunity/Affirmative Action Employer (Minority/Female/Disabled/Veteran)