Store Manager, Retail & Store Manager

Responsibilities

• Maintain proper controls on cash, inventory and expenses.
• Complete and transmit end‑of‑day reports by noon on Monday and by midnight on all other days of the week.
• Make bank deposits daily by the established deadline.
• Call in fuel report by 8:00 a.m. each day.
• Select an authorized person to make deposits on their day off, with approval from the District Manager.
• Analyze sales trends by shift and by day, and request assistance from the District Manager when needed.
• Maintain adequate staffing; train and schedule employees to meet the needs of our customers. Developing subordinates is a primary function of the store manager.
• Recruit, screen and hire new employees.
• Coach, counsel and direct the activities of employees on a day‑to‑day basis, providing ongoing training. Focus on training the assistant manager or other relieve personnel for days off.
• Develop and post work schedules for all employees within the labor guidelines established.
• Delegate duties as necessary.
• Conduct performance reviews of subordinates in a timely manner.
• Discipline and terminate subordinates as necessary; prior consultation with the District Manager is suggested but not required.
• Ensure that the store meets company standards (safety, appearance, security, etc.) and that all employees comply with company policies.
• Order groceries to avoid both overstocked and out‑of‑stock conditions. Use Build‑to forms to ensure proper ordering for beer and soft drinks.
• Ensure merchandising procedures are implemented on a timely basis. Displays for sale items should be built timely and should include proper product, pricing, and correct signage.
• Attend all meetings designed to instruct or impart information.

• Employee turnover and tenure.
• Sales and fuel throughput trends.
• Expense control, including direct labor and training expenditures.
• Site appearance.
• Cash and inventory variances.
• Employee motivation.
• Vendor relations.

• Ability to read, write and understand the English language; fluency in other languages is a plus.
• Ability and willingness to work long and sometimes unusual hours, standing for extended periods.
• High school level math competency.
• Collaborative work style, able to partner with all personnel to drive overall site performance.
• Insurable by the company’s auto liability insurance carrier.
• 2+ years of management experience.
• Ability to lift a minimum of 50 lbs from the floor.

• Self‑motivated and able to work with minimal direction.
• Team‑builder who provides honest and timely feedback, both positive and negative.
• Ability to use a calculator, computer and other business equipment normally found in a convenience store.