General Manager, GV Palm

General Manager

Our leaders at Versace are fashionable, elevated and driven individuals who know how to keep their team focused and inspired. As a General Manager you will support the development of an energetic team that is focused on maintaining exceptional levels of customer service. Success starts with being an entrepreneur - by acting as a strong brand representative in the community you will grow your business through client relationship management and events.

We encourage an innovative workplace to strategically drive the business by being a solution-oriented leader.

Business development

• Analyze the business, propose action plans to reach objectives, improve results and support key business strategies
• Partner with the Regional Director to maximize sales and margin goals
• Develop business strategies, set achievable goals and targets and implement incentives to help boost sales

Team Management

• Attract, develop and lead a high-performance team through effective training and coaching
• Set personalized objectives and hold each team member accountable to develop behavior, performance and capabilities
• Create and foster a dynamic environment while motivating employees to maximize team spirit and promote teamwork

Client Management

• Be a brand ambassador and build relationships with Versace clients. Be an example for the team by engaging in customer interactions to deliver the Versace experience
• Monitor the team on managing their customer database, ensure they take actions to maintain relationships with the client to maximize sales opportunity

Store Management and Operations

• Ensure the stock and the backroom are effectively managed and operational duties are completed

You'll Need To Have

• 3 - 5 years of experience in retail management – luxury experience preferred
• Full understanding of specialty retail, including business development, visual merchandising and store operations
• Strong relationship skills and ability to maintain long-term with clients and understands the needs and changes of the market

We'd Love To See

• An entrepreneur with the ability to drive results; adaptable, problem solver, strategic thinker
• Elevated customer service skills; a true fashion expert with a passion for sales

The Benefits

• Cross-Brand Discount
• Product allowance
• Internal mobility across Versace, Jimmy Choo and Michael Kors
• Exclusive Employee Sales
• Competitive paid time off
• Paid Parental Leave
• 401k Match
• Bonus Potential