Project Manager, Project & Program Management

We are 360 Fire & Flood, a leading national disaster restoration company committed to providing comprehensive and efficient solutions to commercial and industrial clients affected by fire, water, and other disasters. With over 200 years of combined experience in the industry, our team of highly skilled experts is dedicated to restoring your property with care and precision.

As a trusted partner to many large national corporations, we understand the importance of a timely and effective response. Our round-the-clock availability ensures that we are always prepared to mitigate the impact of any disaster and restore your property to its pre-loss condition.

Our expertise lies in working closely with our clients and insurance companies to secure the best quality restoration services possible. This collaboration enables us to streamline the restoration process and minimize risk, reducing the burden on our clients. At 360 Fire & Flood, we strive to make the recovery process as smooth and seamless as possible, allowing you to focus on what matters most.

The Project Manager is responsible for overseeing residential and commercial restoration projects from initiation through completion, ensuring work is completed safely, efficiently, on schedule, within budget, and to the highest quality standards. This role serves as the primary point of contact between customers, subcontractors, vendors, and internal teams while coordinating resources, managing project expectations, and driving successful project outcomes. The Project Manager works closely with Operations, Estimating, and Field Teams to deliver exceptional customer experiences, maintain strong relationships, and support overall business objectives.

Success in this role requires strong leadership, organization, communication, and problem-solving skills, along with the ability to manage complex restoration projects in a fast-paced environment.

• Manage restoration and construction projects to ensure safe, timely, and successful completion.
• Develop, review, and distribute detailed work orders and project documentation.
• Monitor project progress, budgets, and schedules, implementing adjustments as needed.
• Ensure scope of work is followed and standardization procedures and practices are met in a professional and timely manner.
• Conduct site assessments, prepare estimates and work orders, and oversee project planning and execution.
• Review contracts, scopes, procurement requirements, and project risks while supporting field operations and quality control.
• Enforce safety standards, maintain project documentation, and foster strong client relationships to support business growth.
• Coordinate and communicate with clients, adjusters, subcontractors, vendors and internal teams throughout the project lifecycle.
• Lead restoration and mitigation projects successfully to support continued company growth.
• Perform other duties as assigned.

• Education
• Bachelor’s degree in Construction, Mechanical Engineering, Electrical Engineering, or related technical field (or equivalent industry experience).
• Certification
• IIRC certification (preferred)
• Experience
• 4+ years of experience in restoration management.
• Experience working in reconstruction and mitigation.
• Experience with managing budgets, schedules, and multiple projects simultaneously.
• Previous experience adhering to OSHA regulations.
• Familiarity with Xactimate software and PSA (preferred).
• Experience with CRM/project management software.
• Knowledge of practices and procedures in water, fire, and mold trades.
• Skills
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite and Project Management Software.
• Strong organizational and time management abilities.
• Ability…