Operations & Mgmt Consultant Mgr - Ses

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date: oct 1, 2026

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requisition no:882462

agency: highway safety and motor vehicle

working title: operations & mgmt consultant mgr - ses -

* internal opportunity - flhsmv employees only*

to be considered for this position, applicant responses to qualifying questions must be clearly stated within the employment history. Software systems, actual work experience, and years of employment must be clearly defined, or the application may not be considered for the position.

the organization

the florida department of highway safety and motor vehicles (flhsmv) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the department is leading the way to a safer florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the florida highway patrol.

our benefits include

• annual and sick leave package
• nine paid holidays
• state health and life insurance
• educational benefits
• contributory retirement plan

to learn more about flhsmv and why it’s a great place to work, visit our website at: flhsmv.gov/careers .

if you're seeking employment with a meaningful mission, opportunities for skill growth and career advancement, competitive medical and life insurance, retirement benefits, ample vacation and sick leave, paid holidays, and educational assistance, consider building your career at flhsmv!

duties and responsibilities

this position is responsible for directing, managing and evaluating the day-to-day operational activities of bureau of issuance oversight’s motor vehicle (title and registration) issuance, direct issuance, motor vehicle stops, motor vehicle refunds, personalized license plate review and the issuance of specialty license plates (voluntary contribution oversight), fleet issuance oversight, transporter plates and motor vehicle modernization coordination. This oversight will include:

• developing and implementing operational plans, policies and procedures.
• managing the implementation of legislative mandates and new or pending motor vehicle initiatives.
• performing liaison duties and responding to inquiries from the executive office of the governor, the legislature, the courts, or members of the public regarding operations of the bureau.
• coordinating and monitoring motor vehicle modernization efforts to include the development and implementation of applications and automated management information systems.
• managing, monitoring and evaluating program area quality and productivity, as well as, the activities of subordinates and subordinate supervisors.
• ensuring regulatory compliance and the proper and efficient collection of revenue.

knowledge, skills, and abilities

• effective communication skills, both written and verbal, to include the ability to effectively conduct meetings and to present ideas, plans and recommendations verbally and in writing.
• excellent customer service skills and the ability to establish effective working relationships with others.
• ability to work independently with minimal supervision and to effectively manage, mentor and monitor staff.
• effective organization, multi-tasking and time management skills to include the ability to effectively delegate work assignments and ensure deadlines are met.
• ability to utilize critical thinking, problem-solving techniques and judgment to make sound and effective decisions.
• knowledge of and ability to interpret and apply laws, rules, administrative code, policies and procedures.
• knowl…