Donor Relations Coordinator

Job Title:

Donor Relations Coordinator

Location:

Tallahassee, FL

Regular/Temporary:
Regular

Full/Part Time:
Full-Time

Job

Department: FSU Division of University Advancement

Florida State University is currently in the leadership phase of a comprehensive campaign. As the leadership phase of the campaign begins, the Division of University Advancement is accelerating the hiring of additional Advancement professionals’ campus-wide and is excited to build out its team. For Advancement professionals who are interested in being a part of a comprehensive campaign from the beginning for their career development, the timing is ideal to join our team.

The Donor Relations Coordinator advances a culture of gratitude and connection by helping design, create and deliver meaningful donor experiences. Through stewardship, recognition, impact reporting and engagement initiatives, this position ensures donors are appropriately thanked, informed and celebrated while supporting the successful execution of strategic donor relations programs, special projects and university-wide initiatives.

• Coordinate recurring stewardship activities that strengthen donors' connections to Florida State University and ensure they are recognized, informed, and celebrated throughout the year.
• Support the administration of Forever FSU, the university's consecutive giving recognition program, including milestone recognition, donor communications, data validation and stewardship mailings for donors reaching significant giving anniversaries.
• Manage a monthly birthday recognition process for major donors, ensuring timely and personalized outreach.
• Prepare and distribute donor recognition society welcome packets and related stewardship materials.
• Assist in the development, implementation and ongoing management of new stewardship processes and donor engagement initiatives as needed.

• Support the execution of strategic donor relations projects and programs that enhance the donor experience and strengthen engagement.
• Manage the Donor Gift Suite by coordinating requests, fulfilling orders, packaging gifts and ensuring a positive experience for internal partners and donors.
• Coordinate the selection, procurement, inventory management and distribution of donor recognition materials and gifts while maintaining departmental standards, procedures and best practices.
• Coordinate the division’s holiday card process, partnering with Advancement Communications and other stakeholders to support design, production, distribution and deployment strategies.
• Serve as the primary administrator for the Thank View platform, providing guidance on best practices, supporting user requests and identifying strategic opportunities for donor outreach and engagement.
• Coordinate special donor touchpoints, including stewardship videos, milestone communications, recognition campaigns and other donor-centered initiatives.

• Support the development and delivery of meaningful donor impact reports that demonstrate the value and outcomes of philanthropic support.
• Research, gather, organize and compile information from university partners, colleges, schools and units to support customized stewardship communications and donor reporting.
• Collaborate with Development Officers and Advancement colleagues to coordinate timelines, collect content and ensure high-quality reporting is delivered on schedule.
• Assist with information gathering, data compilation and project coordination for principal gift annual reports and other strategic stewardship initiatives.

• Coordinate project timelines, manage deliverables and collaborate with internal partners to support the successful execution of donor relations initiatives.
• Partner with Advancement Communications and other stakeholders to coordinate content development, design, production and delivery of donor-facing initiatives.
• Assist in evaluating donor relations activities by tracking participation, engagement and stewardship outcomes to support continuous improvement and inform future strategies.
• Identify…