Clinical Operations Manager

Location: Sarasota

Center Place Health believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this position description is designed to highlight the primary duties, qualifications, and scope of the position, but not limit the incumbent nor the Company to only the work identified. It is our expectation that each employee will offer his/her full capabilities wherever and whenever necessary to ensure the success of our endeavors.

THIS ROLE REQUIRES YOU BE AT LEAST AN RN. Please review the complete job description prior to applying.

Summary:

Reporting to the Chief Medical Officer, the Clinical Ops Manager is responsible for the clinical oversight, leadership, coordination, and performance of nursing/clinical services across multiple Center Place Health locations. The Clinical Ops Manager ensures the delivery of high-quality, patient-centered care that aligns with organizational goals, regulatory requirements, accreditation standards, and evidence-based practices.

The Clinical Ops Manager provides leadership and support to nursing staff, clinical support staff, and site clinical leaders while promoting operational excellence, quality improvement, patient safety, and workforce development. This position works collaboratively with providers, operations leadership, quality teams, and executive leadership to ensure standardized clinical workflows and consistent patient care across all health center locations.

The Clinical Ops Manager is responsible for assessing clinical performance, implementing best practices, supporting staff development, ensuring compliance with federal and state regulations, and fostering a culture of accountability, teamwork, and continuous improvement throughout the organization. This position is considered to be at risk for exposure to blood borne pathogens. Selected immunizations are a required prerequisite. This position requires access to transportation.

Essential Functions:

Provides direct leadership and oversight of clinical nursing operations across multiple health center locations.

Supervises Registered Nurses, Licensed Practical Nurses, Medical Assistants, Care Coordinators, and other assigned clinical staff.

Develops, implements, and monitors clinical policies, procedures, and workflows to ensure consistent standards of care across all sites.

Collaborates with medical providers and operational leadership to improve patient access, clinical efficiency, and quality outcomes.

Ensures compliance with HRSA, FQHC, OSHA, HIPAA, CDC, CMS, state nursing regulations, and other applicable regulatory requirements.

Oversees clinical staffing plans, scheduling practices, productivity standards, and workforce allocation across assigned locations.

Conducts regular site visits to assess operations, identify opportunities for improvement, and provide coaching and support to clinical teams.

Monitors nursing and clinical quality metrics, including preventive care measures, chronic disease outcomes, immunization compliance, and patient safety indicators.

Leads clinical quality improvement initiatives and participates in organization-wide performance improvement activities.

Supports implementation and optimization of electronic health record workflows and clinical documentation standards.

Collaborates with leadership to prepare for HRSA operational site visits, accreditation surveys, audits, and regulatory inspections.

Assists with recruitment, interviewing, onboarding, training, and retention of nursing and clinical support staff.

Conducts performance evaluations, competency assessments, coaching, corrective action, and professional development activities for assigned staff.

Promotes evidence-based nursing practices and facilitates ongoing staff education and clinical competency development.

Oversees vaccine management, infection prevention activities, clinical risk management, and emergency preparedness programs.

Monitors clinical supply utilization and assists with management of inventory and clinical resources.

Participates in budget planning and assists with management of departmental expenditures.

Serves as a…