Crew Leader, Outdoor​/Nature​/Animal Care

Crew Leader

The Best Teams are Created and Maintained Here.

Job Summary

• The Crew Leader is responsible for overseeing landscape operations at client sites, managing a crew of 2–5 team members to ensure tasks are completed safely, efficiently, and to Bright View's quality standards. This role involves supervising a variety of service lines, including basic landscape maintenance, installation, and supportive services such as irrigation, seasonal color management, and chemical applications. The Crew Leader plays a key role in maintaining client satisfaction through effective team leadership and high-quality service delivery.

Duties and Responsibilities:

• Maintain a schedule and ensure service expectations are met
• Surface customer problems or concerns and report back to Operations Manager
• Assist in resolving issues with customer service when needed
• Ensure work is performed safely and in accordance with company policies
• Communicate regularly with Operations Manager to ensure client needs and expectations are consistently met or exceeded
• Deliver services as specified on client sites
• Work to identify more efficient ways to perform work
• Coordinate service execution with Operations Manager
• Oversee day-to-day site operations and delegate work to crew team members
• Provide Operations Manager feedback on crew member(s)
• Work with Operations Manager, helping to develop and train crew members
• Ensure equipment preventative maintenance is performed as needed and equipment is in good working order
• Participate in branch meetings as directed
• Accurately capture and turn in crew time logs through electronic time capture (ETC)
• Log equipment usage and maintenance cycles

Education and Experience:

• Bright View Equipment certifications
• Experience in a landscape-related field
• Demonstrated leadership among the team and with peers
• Valid Driver License

Physical Demands/Requirements:

• Be at least 18 years old (21 if operating company provided vehicles)
• Possess strong stamina and have the ability to work outdoors in various weather conditions including extreme heat and cold.
• Able to safely operate landscaping equipment (e.g., mowers, trimmers, blowers, edgers).
• Able to bend, stop and twist continuously throughout the day and perform manual labor using a variety of hand tools (e.g. shovels, rakes)
• You are able to wear appropriate personal protective equipment (e.g., safety shoes, high-visibility clothing, hand protection, eye protection, hearing protection, head protection)
• Landscapers who will be operating a Bright View fleet vehicle are required to have a valid driver's license and meet company standards as it relates motor vehicle performance identified on a state issued motor vehicle record check.
• Ability to work flexible hours, including weekends or holidays if needed.
• Ability to lift and carry 40 lbs. (mulch, fertilizer, etc.)
• Ability to load/unload burlaps with plant cuttings onto trailer (up to 50 lbs.)
• Ability to maintain, in your possession at all times, required medications to address any known allergic reactions should they occur.

Work Environment:

• Ability to work outdoors/indoors in moderate to extreme weather conditions (e.g., temperatures more than 100°F, temperatures below 32°F, various levels of humidity)
• Ability to work in direct sunlight for extended periods of time.
• Work outdoors near automotive traffic, bodies of water, fumes, dust, mechanical and/or electrical hazards.
• Ability to work in environments where extended periods of loud noise are present.
• Ability to work in environments where exposure to allergens such as pollen and rag weed, insects such as bees and spiders and reptiles such as lizards and snakes.