Lead QA Engineer

Overview

We’re looking for a hands-on Lead QA Engineer to lead quality across our Engineering & Product organization. This is not a “manage from a distance” role—you’ll be embedded in the work, driving test strategy while actively participating in execution. You’ll own how we define, measure, and scale quality—leveraging modern frameworks and AI-powered testing to increase coverage, speed, and reliability without adding unnecessary overhead.

Please note:

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas needed now or in the future.

• Opportunity to build and modernize QA in a growing, multi-brand organization
• Real ownership of strategy, tools, and outcomes—not just execution
• Ability to shape how AI transforms testing within the organization

What’s In It For Me?

• $–$ (based on experiene and professiona skills) + performance bonus
• Unlimited PTO (with leadership partnership)
• Medical, Dental, Vision coverage
• 401(k) with company match
• Career growth through Wrench University
• Collaborative, high-impact environment

Wrench Group is a national leader in home services—HVAC, plumbing, electrical, and water—with trusted brands dating back to the 1940s. We partner with great businesses and help them scale—delivering exceptional customer experiences at every touchpoint.

1. Lead Hands-On Quality Execution

• Participate directly in test planning, test case development, and execution
• Set the quality bar through strong test design and defect reporting
• Operate as a working leader within active release cycles

2. Own QA Strategy & Frameworks

• Define end-to-end QA strategy (functional, regression, integration, performance)
• Build scalable testing frameworks aligned to product and platform growth

3. Drive AI-First Testing Operations

• Implement AI-driven testing approaches (automated regression, synthetic test generation, API validation)
• Evaluate and adopt tools that expand team capacity and efficiency

4. Manage Release Quality

• Establish release readiness criteria and quality gates
• Partner with Engineering to ensure QA is built into release planning

5. Lead Contractors & Delivery

• Manage QA contractors, ensuring alignment to sprint priorities and timelines
• Own the quality of all QA deliverables

6. Own Defect Lifecycle & Reporting

• Lead defect tracking, prioritization, and resolution
• Provide clear quality metrics and insights to leadership

7. Improve Through Post-Incident Reviews

• Participate in root cause analysis for production issues
• Strengthen QA processes and coverage based on learnings

8. Partner Cross-Functionally

• Collaborate with Engineering and Product on testable requirements and coverage expectations
• Serve as the voice of quality in planning and delivery discussions

Do I Have What it Takes?

• 5–10+ years in QA / Software Testing, including leadership experience
• Proven ability to operate as a player-coach (hands-on + leadership)
• Experience building or scaling QA frameworks in modern web environments (SaaS)
• Strong understanding of test automation, APIs, and release processes
• Background in performance or load testing and the tooling that supports it (k6, JMeter, or equivalent).
• Experience working with AI-enabled QA tools or a strong interest in adopting them (Postman,Rest Assured, or AI-assisted API validation agents)
• Comfortable working in fast-paced, outcome-driven environments

Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

The company encourages all qualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally.

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