Leasing & Marketing Professional

Job Overview

Position:
Leasing & Marketing Professional – responsible for leasing and marketing residential units, engaging clients, managing the leasing process, and ensuring customer satisfaction.

• Manage all aspects of the leasing process, including leasing apartments, preparing lease paperwork and helping to ensure a smooth move‑in.
• Greet clients, assess needs, answer questions, and provide tours of apartments and the community.
• Process applications, prepare and review lease agreements and renewals.
• Respond to in‑person, phone and email inquiries, provide leasing information, make appointments and follow up maintenance requests.
• Assist with completing weekly, monthly and special reports as assigned by the Leasing Manager or Business Manager.
• Receive deposits and rent payments, and record them appropriately.
• Provide excellent customer service and assist all clients with a positive and friendly tone.

• High school diploma or equivalent required; bachelor’s degree preferred.
• Excellent verbal and written communication skills.
• Customer‑service focused with the ability to be a strong team player.
• Proficient in Microsoft Office (Word, Excel).
• Able to multitask and meet deadlines in a timely and organized manner.
• Must be able to work a flexible schedule, including weekends.
• Must be able to tour the community with clients, which includes walking the property and climbing stairs.
• This role may require a valid driver’s license.
• This role may require you to obtain a state‑specific license or certification.

Willow Bridge offers competitive pay and a benefits package that includes health, dental, vision, 401(k), and opportunities for career development and advancement.