Property Manager – Multifamily Community

Description

Join an established community. Lead a team that knows what great property management looks like.

Cagan Management is seeking an experienced Property Manager to lead The Glen Apartment Homes, a neighborhood within the well‑established Cagan Crossings community in Clermont, Florida. For more than 30 years, Cagan Crossings has grown into a thriving residential community where residents can feel connected to where they live and onsite teams take pride in the neighborhoods they serve.

This is an opportunity for an experienced multifamily professional to step into a community with a tenured, knowledgeable team and an established operating foundation, while bringing the leadership, accountability, resident focus, and operational expertise needed to continue moving the property forward.

We are looking for a Property Manager who enjoys being actively involved in the day‑to‑day operation of the community—leading and developing the onsite team, building strong resident relationships, driving leasing and financial performance, maintaining high property standards, and partnering with regional leadership to achieve results.

As Property Manager, you will have overall responsibility for the successful operation of the community, including:

• Lead the day-to-day operations and performance of the apartment community.
• Manage, coach, and hold Leasing and Maintenance team members accountable for performance and service standards.
• Monitor leasing activity, prospect follow-up, applications, traffic, conversions, occupancy, and availability.
• Ensure prospective residents receive timely and professional follow-up throughout the leasing process.
• Review and oversee applications, approvals, lease execution, and required documentation.
• Monitor lease expirations and oversee renewal and resident retention activity.
• Manage delinquency, collections, resident balances, payment arrangements, stipulations, and eviction activity.
• Maintain working knowledge of the eviction process and ensure required notices, documentation, timelines, and follow-up are completed appropriately.
• Oversee move‑ins and move‑outs and ensure apartments meet Cagan’s move‑in‑ready standards.
• Monitor open and aging work orders and partner with Maintenance to ensure resident service requests are completed timely.
• Conduct regular property walks and inspections of apartment homes, common areas, amenities, grounds, and building conditions.
• Coordinate required pool, balcony, fire/life‑safety, building, unit, and other property inspections.
• Oversee ordering and coordination of appliances, carpet, vinyl/flooring, fixtures, supplies, and other property needs.
• Maintain accurate and compliant resident, applicant, leasing, and property files.
• Monitor property expenses, invoices, purchasing, budgets, revenue, and financial performance.
• Prepare and review operational reports, including occupancy, leasing, renewals, delinquency, collections, work orders, and apartment turns.
• Conduct regular property team meetings and communicate priorities, expectations, and performance.
• Respond to escalated resident concerns professionally and with sound judgment.
• Ensure accurate information and activity within Yardi, Rent Cafe, CRM, and other property systems.
• Maintain compliance with Fair Housing requirements, company policies, lease requirements, and applicable laws and regulations.
• Partner with Regional leadership, Human Resources, corporate teams, vendors, and contractors as needed.

We’re looking for an experienced multifamily leader who takes ownership of their community and knows how to turn expectations into results.

• 3+ years of progressive multifamily property management experience preferred. Previous Property…