Server Assistant BusserFood Runner _ Redfish Grill

Our Property:

Captiva Island has been the destination of choice for generations of families. South Seas, for many, is where the destination has come to life. The 330-acre retreat and wildlife nature preserve on the Florida Gulf Coast offers elevated coastal experiences and world-class amenities designed to appeal to a multitude of guests. Join this passionate and hardworking team and enjoy working in paradise.

Our Core Values:

We are in the business of creating an authentic sense of place for families to return to time and time again while committing ourselves to creating memorable and fun experiencers through passionate, attentive service. This mantra is reflected in everything we do and every interaction we have whether it be in hospitality operations management, asset management, development, or sales & marketing.

Our values define who we are.

• Be Authentic
• Practice Humility
• Cultivate Teamwork
• Value Time
• Be Trustworthy

We offer a very competitive salary and generous benefits including:

• Low-cost Medical, Dental, Vision Plans
• Paid Life Insurance
• Short- and Long-Term Disability
• Paid Time Off & Holidays
• 401(k) with 100% match up to 4 percent
• Commuter and Company-paid Toll Programs
• Complimentary Shift Meal

The Server Assistant provides support to the Server and Bartender Teams. The SA engages with our Resort Guests and Owners in a hospitable, professional and respectful manner. These tasks will be assigned by the shift and include Food/Drink Runner, Bussing, Bar Backing and general tasks assigned by the Restaurant Leadership.

fulltime, hourly $17.00 per hour

• Follow All SOP's assigned for the position assigned for each shift.
• Complete all Shift Checklists assigned by leadership daily.
• Responsible for keeping a clean and organized work environment at all times.

When Assigned as Food Runner:

• Review all orders in the pass thru and confirm with the Expo that the order is ready to be delivered to the table.
• Greet the table by introducing yourself by name and confirming the guests name on the order.
• Deliver all food and beverages in a professional manner and confirm with the guests that everything that has been ordered is correct.
• Ask all guests in the party if there is anything else you can bring for the table and then return if items requested immediately.
• Please notify the restaurant leadership of any issues with guests' food order or service immediately.
• Once the delivery of items and all food/beverages ordered are completed thank the guests and wish them an enjoyable meal.
• On your return trip to the Food Expo or Service Bar "Pre-Buss" any items at tables in that path that are no longer needed by guests and return to the busser station or dish area.

When Assigned as a Busser:

• You will be assigned a group of server sections to keep clean and stocked your entire shift.
• You will be responsible to keeping the sections cleared of any unused service ware.
• You will be responsible for keeping the floor area under tables and in the sections free of debris and clean with dustpan and broom and if needed moping of spilled items.
• While "Bussing/Clearing" items from tables/sections with guests please introduce yourself and ask the guests how their dining experience was.
• You will be responsible for keeping the busser stations stocked with cleaning materials and ensuring that no waste is overflowing from tubs or receptacles.
• Perform other duties as requested by management.

Education:

High school diploma or equivalent and/or experience in a hotel or related field is preferred.

Experience:

Minimum of one-year previous experience as a server or server assistant in an upscale restaurant, hotel/resort or private club environment preferred.

Required:

• Must have a valid driver’s license, motor vehicle background check will be completed
• Must be 18 years old or older to hold this role, serving/selling alcohol in state of FL
• Alcohol Awareness Certification (must comply with State regulations - can receive through South Seas)
• Food Handlers Certification (must comply with State regulations - can receive through South Seas)

• Fluent in English language, must be able to convey…