In Room Dining Server

Job Details

Job Location:

The Westin Sarasota
- Sarasota, FL 34236

Position Type:
Part Time Salary Range: $10.98 - $10.98 Hourly

Job Shift: Any Job Category:
Hospitality
- Hotel

Position Summary:

In-room Dining Servers are responsible for ensuring that all guests have the highest quality dining experience in their guest room as they would enjoy in our restaurants.

• Exhibits a strong menu, beverage and wine knowledge.
• Adheres to state liquor laws.
• Keeps the chefs and managers informed of any issue that might affect quality of service or timing.
• Prepares room service trays/tables.
• Delivers trays/tables and obtains payment.
• Process checks in compliance with cash handling, credit card and room charge policies and procedures.
• Delivers VIP amenities and other assigned duties.
• Retrieves room service trays/tables in accordance with policies and procedures.
• If needed, will answer room service calls. Follows Hotel’s sell/upsell strategies, communicates daily specials, and answers questions.
• Completes daily side work assignments.
• Must be able to multi-task and handle high volumes service demands.
• Team member will be cross-trained in other restaurants including Evoq, Ingredients and Banquets.
• Knowledgeable on Hotel facilities and services to assist guests as appropriate.
• Will assist in the restaurant during slow time in In-Room Dining.

Education:

High school diploma or GED plus 2 years’ guest service experience or equivalent combination of education and experience that provides the above skills, knowledge and ability.

Experience:

Minimum of 1-year server experience
- Proficiency in reading and communicating in English.

- Current certification in Serv Safe or other nationally recognized Food Handler Program or able to obtain upon being hired.

- Current certification in TIPS or other nationally recognized program in the service of alcohol or able to obtain upon being hired.

- At least 21 years of age.

- Ability to be on one’s feet for prolonged periods of time.

- Able to lift and carry up to 25 pounds.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future.