Account Executive , Indirect Channel Sales - ABBR

Job Summary

Responsible for achieving and exceeding sales objectives by driving new connects through Comcast's presence in assigned retail and dealer locations. Coach, train and educate retail store organizations within assigned territory. Identify, prospect, coach and develop new and existing dealers as required by management.

• Build relationships through coaching and development of retail/dealer partners to drive sales and increase knowledge of Comcast services.
• Participate in the development of marketing plan for store grand openings and special events and ensure successful implementation.
• Participate in creating and managing incentive programs that encourage desired performance from retailers/dealers.
• Ensure that all merchandising and collateral complies with Comcast's standards.
• Audit signage and brochures to confirm proper display.
• Coach dealer/retailer management on the importance of compliance.
• Identify and recommend termination of dealer contracts for non‑performing locations.
• Facilitate in‑store training programs to educate employees on Comcast's competitive advantages and positioning strategies.
• Serve as a subject‑matter expert on all Comcast offers and support retailers/dealers in implementation, marketing and incentives.
• Train coach and educate dealer/retailer employees on Comcast's competitive advantages, products, services, promotions, methods, procedures and G2B ordering system.
• Provide formal and one‑on‑one training and coaching sessions as needed to ensure store quotas are met and exceeded.
• Act as a company representative at retail/dealer locations to provide support and engage in side‑by‑side selling/shadowing during periods of high traffic (holidays, special events, grand openings, evenings, weekends, etc.).
• Observe employees' sales techniques and customer interactions and coach on Comcast selling strategies.
• Maintain sales records and prepare sales and activity reports as required.
• Exercise independent judgment and discretion in significant matters.
• Maintain regular, consistent, punctual attendance; must be able to work nights and weekends, variable schedules and overtime as necessary.
• Other duties and responsibilities as assigned.

• Understand and apply Operating Principles as guidelines for job performance.
• Own the customer experience, putting customers first and promoting seamless digital options.
• Actively learn and advocate for Comcast's technology, products and services.
• Win as a team by collaborating, sharing ideas and offering mutual support.
• Participate in the Net Promoter System through huddles, callback calls and customer feedback.
• Drive results and growth while supporting a culture of inclusion and doing what is right for all stakeholders.

• Customer Experience (CX)
• Leadership
• Relationship Building
• Sales

Bachelor's Degree (preferred; candidates with substantial relevant experience may also be considered).

Relevant certifications (if applicable).

2–5 years of experience in a similar role.

Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not intended to be a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information or any other basis protected by applicable law.