Luxury Furniture Inside Sales Specialist

Overview

Meet Dutch Crafters. Headquartered in Sarasota, FL, Dutch Crafters is the leading retailer of Amish furniture, offering master-crafted, custom pieces online and in showrooms in Sarasota, FL and Alpharetta, GA. Since 2003, we have partnered with skilled Amish woodworkers across Ohio, Pennsylvania, and Indiana to bring heirloom-quality furniture to our customers. Our collaborative team lives our core values - Community, Authenticity, Giving, Excellence, and Sustainability - creating a culture of innovation, recognition, and growth.

Dutch Crafters is an award-winning company with a culture that fosters opportunities for growth. Our management staff is evidence of our commitment to investing in our employees with 9 of our 11 managers having been promoted from within. We take our jobs seriously while also creating a fun and casual environment.

• Own inbound sales across phone, email, and chat, including lead management and proactive follow-up skills that keep opportunities moving
• Perform customer needs analysis and deliver clear, customized product recommendations
• Keep everything accurate and moving: CRM systems proficiency, quote creation, databases, and online tools updates, plus sales pipeline visibility
• Execute sales pipeline and order management with strong organization, accountability, and a detail-oriented approach

• Strength in consultative sales and relationship-building
• Strong verbal and written communication skills (phone, email, chat)
• Comfort using Microsoft Office 365, CRM, database and online tool usage

Your day moves fast—in a good way. You will open your queue, prioritize follow-ups, and maintain a steady rhythm of calls, chats, and emails from shoppers exploring custom furniture. Between conversations, you will refine quotes, keep your sales pipeline current, and use CRM notes to stay sharp on every detail. You will switch gears from quick answers to deeper consultative sales moments—helping someone compare options, visualize a space, and feel sure about the next step.

As orders progress, you will stay on top of timelines and questions, keeping the experience smooth from start to finish.

Medical, Dental, and Vision coverage;
Life Insurance;
Health Savings Account (HSA); 401(k) with company match;
Paid Time Off;
Employee Discounts; and a competitive salary structure including $19/hour with unlimited bonus and commission potential. Team members who have completed 6 months of employment are eligible to work a hybrid schedule with 3 days in-office and 2 days working remotely.

All candidates will be required to submit to a background check prior to an offer of employment being extended. Dutch Crafters believes in a person's ability to learn from their mistakes, so if you feel that you would be a good fit for this position but have a blemish or two from your past, submit your resume, and let's talk.