Traffic Control Specialist

Job Responsibilities

• Enforces traffic related rules and regulations.
• Maintains traffic flow at curbside and parking lots as necessary.
• Monitors curbside, parking, and ground transportation areas for compliance with SMAA vehicle for hire operating procedures.
• Performs vehicle inspections as may be required.
• Ensures the proper compliance of drivers of vehicles violating rules and regulations.
• Safely directs pedestrian and passenger foot traffic in and around the terminal building including the security checkpoint queuing area, tenant ticket counters or at other locations as may be required.
• Observes traffic flow to determine most effective procedures and makes recommendations for improved services.
• Provides information and assistance to tenants and the general public.
• Assists in crosswalk areas as required.
• Administers first aid and CPR in accordance with prescribed practices approved by the American Red Cross.
• Alerts police to suspicious persons and crimes in progress.

• May provide traffic control assistance to Law Enforcement Officers and/or communication assistance in emergencies and non-routine situations.
• Provides testimony in a court of law when necessary.
• Assists in the general maintenance (non-repair) and cleaning of Department Equipment.
• May assist with Lost & Found items.
• Performs other related work as required.

Radios, Training Materials, Communications Equipment, Office Equipment, Golf Carts, Vehicles, Emergency Medical Equipment.

• High School Diploma or GED.
• Two years’ experience in traffic enforcement or customer service, preferred.
• Law enforcement education or employment, preferred.
• Military service, preferred.

• Valid State of Florida Driver's License or must obtain within (30) days of assuming the position and good driving record.
• American Red Cross CPR and First Aid Certification or must obtain within one year of assuming the position.

• Knowledge of traffic control practices and procedures, preferred.
• Knowledge of airport security practices and procedures, preferred.
• Ability to enforce established traffic rules and regulations with firmness, tact and impartiality.
• Ability to react quickly, appropriately, and calmly in emergency and non-routine situations.
• Ability to remain courteous and in control while serving and protecting the public.
• Ability to apply department policies and procedures to a variety of circumstances, problems, and conditions.
• Ability to communicate clearly and effectively, both oral and written.
• Ability to understand and follow oral instructions.
• Ability to accurately prepare a variety of reports and logs.
• Ability to develop and maintain effective working relationships with superiors, fellow employees, tenants, and the general public.
• Ability to use reference materials.

Individuals work on a varied schedule.

Individuals must be able to work evenings, nights, or days.

Individuals must be willing to fill in occasionally on short notice.

This is a hands-on position.

Must be willing to work in an outdoor environment and in inclement weather.

A Traffic Control Specialist can be required to deal with adversarial situations which may require several intervention approaches when dealing with traffic and crowd-related situations.

The individual must be sufficiently fit to safely perform in a variety of situations.

A Traffic Control Specialist must be capable of reacting quickly, appropriately, and calmly in non-routine and emergency situations; must be able to work independently with minimal direct supervision; and must remain courteous and under control while serving and protecting the public.

The Traffic Control Specialist principally works out of doors in the day, evening, and night in all types of weather conditions. The Traffic Control Specialist may be exposed to hazardous environmental conditions, including, but not limited to, extreme heat and vehicle exhaust and noise.

All requirements are subject to reasonable accommodation for individuals with disabilities.