Resort Safety Officer

Resort Safety Officer

South Seas, premier resort destination on Captiva Island, Florida, seeks a Resort Safety Officer to help ensure the safety and security of guests, owners, and associates. The first point of contact for guest assistance and emergency situations, part of a team dedicated to maintaining a peaceful, welcoming environment.

• Conduct regular patrols across the entire property, including all guest‑accessible areas and resort amenities.
• Check lighting, door locks, and address any potential safety hazards.
• Maintain a strong, visible presence by patrolling all resort amenities consistently throughout the shift, including pool decks, Bayview Fishing Pier, and recreation areas.
• Provide Pool Gate coverage to control access, check for prohibited items such as coolers or drink cups, ensure proper towel use, and maintain overall security.
• Staff the Front Entrance Gate, issuing parking passes, verifying access credentials, and controlling who enters the property to maintain a secure environment.
• Investigate and document incidents such as theft, auto accidents, guest complaints, and policy violations.
• Respond to medical emergencies and administer First Aid, CPR, and AED as needed.
• Monitor security systems and alarms; identify and appropriately respond to suspicious behavior or intoxicated individuals.
• Maintain detailed and accurate daily activity logs and incident reports.
• Support the Front Desk with guest services, including assisting with deliveries or special requests as needed.
• Uphold confidentiality when handling guest or employee incidents.
• Maintain a professional appearance and demeanor at all times, representing the resort in accordance with established standards.
• Be prepared for shift variations, including outdoor assignments in different weather conditions, weekends, evenings, and holidays.

• High School diploma or equivalent and/or experience in a hotel or a related field.
• Certificate of Completion in Safety and Security Training preferred.
• CPR/First Aid/AED/Heimlich Maneuver Certified; resort will assist with certification if needed.
• Valid driver’s license for the applicable state and an acceptable motor vehicle record.

Resort Safety Officers work in a fast‑paced environment. This job may require standing for long hours and exposure to Florida weather conditions, including high heat and humidity.

40 hours per week, 3:00 PM – 11:00 PM shift. Weekend and holiday work required.

• Low‑cost Medical, Dental, Vision Plans
• Paid Life Insurance
• Short‑ and Long‑Term Disability
• Paid Time Off & Holidays
• 401(k) with 100% match up to 4%
• Commuter and Company‑paid Toll Programs
• Unlimited Review Incentives
• Complimentary Shift Meal

$20.00 per hour.

The Company fully subscribes to the principles of Equal Employment Opportunity. We provide employment, compensation, and other benefits based on qualifications, without regard to race, color, religion, national origin, age, sex, veteran status, genetic information, disability, or any other basis prohibited by federal, state or local law. We provide reasonable accommodations for applicants with disabilities during the application process and maintain a drug‑free workplace.